Senior HR Generalist, Employee Relations (College Station, TX)

***This is an on-site position in College Station, TX. Relocation assistance is available.

College Station, Texas may be a small, university town, but the lively cultural scene and local amenities make it a great place for families as well as those who want the ease of small-town life and the convenience of living close to the vibrant pulse of big cities. Eighty-seven percent of Texas' population lives within a 180-mile radius, so we are in the center of it all in Texas. And our site is nestled in the hub of innovation, representing a source of pride for the area.

The Human Resources Generalist, Employee Relations will be responsible for driving positive workplace initiatives; monitoring employee well-being; investigating and reporting to the Supervisor / Director of Human Resources the results of investigations, coordinating disciplinary actions and claims of potential discrimination or harassment; providing proposed solutions as well as developing a close partnership between Human Resources and employees/managers to enhance the working experience. As a member of the Human Resources team, the Senior HR Generalist, Employee Relations acts as an information source in all aspects of Human Resources during the initial 360 days of employment, to ensure an atmosphere that fosters continuous growth and promotes positive company culture. This role will also be an integral part of investigations to ensure smooth coordination and collection of pertinent information. Additionally, the individual assigned to this role is responsible for identifying trending issues, assessing root causes, and making recommendations on how to address systemic concerns.

Reports to Director/Associate Manager/Supervisor, Human Resources

Work Location College Station, TX

Travel As needed

Primary Responsibilities:

• Interact with leaders and employees to find ways to enhance the working experience of employees and increase engagement.
• Establish rapport with employees at all levels; gather feedback and represent employee perspectives to advise managers on communication and change strategies.
• Analyze data and recommend strategy for building, maintaining, and fostering an engaged workforce.
• Work with key HR and business leaders to identify strategies that drive engagement and positive employee relations.
• Keep a keen eye on developing issues that could have employee relations ramifications and provide ongoing current feedback to the HR Director.
• With guidance and collaboration from the HR Director, follow best practices for managing escalated employee relations issues.
• Investigate designated employee complaints by conducting investigations and "pulse checks"; advise Director, HR regarding recommended actions.
• Maintains good communication and positive relationships with employees to promote employee Helps counsel employees on issues related to EEO, ADA, performance, potential discrimination / harassment, and termination guidelines.
• Identify and drive philosophies and programs to foster constructive employee relations and enhance a positive work environment.
• Identify and develop proposals to increase employee retention.
• Gather, analyze and interpret data and metrics to develop recommendations and strategies for a positive atmosphere that fosters continuous growth and promotes positive company culture.
• Assists in developing, delivering, and monitoring Performance Improvement Plans and addresses corrective action and conflict resolution.
• Entrench in early employee life cycle experience.
• Follow up with employees in the first 90 days of employment and at regular intervals during the first year of employment to capture their experience and recommend appropriate improvements to the company culture.
• Identify and make recommendations for areas of improvement in all departments based on feedback received.
• Report feedback and develop metrics regarding changes identified and retention opportunities.
• Coordinate with the HR Supervisor/Director to address employee concerns for those potentially in the “risk zone”.
• Model Rewards and Recognition for achievements, exceptional work, etc.
• Coordinate and ensure personal contact for any no call no show employees.
• Conduct, coordinate and update the welcoming and new hire onboarding program to ensure positive employee experience.
• Coordinate and conduct introduction to complex investigations, high-risk, or sensitive employee relations concerns and report to the HR Supervisor/ Director the findings and suggestions for next steps.
• Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination, accommodation, and retaliation and prepare all required documentation for review / approval by the Supervisor/Director of HR.
• All other duties as assigned.

Qualifications:

• Bachelor's Degree preferably in Human Resources, Business Management, or related field and 6+ of related experience; or
• Associate's Degree preferably in Human Resources, Business Management, or related field and 8+ years of related experience.
• High School Diploma or GED and 10+ years of related experience.
• PHR, SPHR, SHRM CP or other HR Certification preferred.
• Prior experience in pharmaceutical, biotech or highly regulated and fast paced industry preferred.
• Prior development of workflows in Smartsheet preferred.
• Proficient with standard office equipment and software (e.g., Microsoft Word, Excel, PowerPoint and other HR specific software applications).
• Strong organizational skills.
• Excellent program management skills.
• Detail oriented and accurate.
• Ability to multi-task, be flexible, and prioritize work assignments with little supervision.
• Working knowledge of federal and state employment law.
• Problem solving skills.
• Must read, write, communicate, and speak clearly.
• Ability to deliver polished and professional presentations. Professional appearance, attitude, demeanor.
• Customer service oriented.
• Creative approach to recruiting and retention.
• Role model for company core values of trust, delighting our customers, Gemba, and Genki.