Quality Assurance Analyst- Process

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This is a Hybrid position with 3 days a week. We are flexible hiring this person in Buffalo-NY or Irvine-CA.

Your role:

The Quality Assurance Analyst will work with the product, development, and production teams to create and execute quality assurance plans and develop user acceptance scripts for new functionality releases for Finance Operations. This role will focus on the following:

• Business engagement (planning QA, assigning QA lead, sign off on business requirements)
• Design management (requirements review, design signoff, compliance alignment and epics prioritization)
• Go live (hyper care, quality control)
• UAT (script creation, script execution, xRay management, defects tracking, documenting results, approving acceptable workarounds)
• Monitor PI release schedule
• Maintain stakeholder list
• Validate test scripts
• Ensure adherence to entry and exit criteria
• Partner with Product and IST ensure alignment with QA plans
• Ensure test environment and data are set up
• Report UAT progress
• Ensure defects are addressed end-to-end
• Obtain sign off
• Maintain the QA playbook
• Create, read, and apply Figma diagrams
  
  

What you bring to the role:

• Bachelor’s degree or equivalent combination of education and experience required.
• A minimum of 5 years of work experience, with 3 years in a role that focuses on business (gathering, design and engagement) OR root cause analysis and process mapping OR quality control checks and testing.
• SAP experience is highly preferred but not required
• Strong experience in creating and maintaining test plans, test cases, and test scripts.
• Experience working in Agile/Scrum development environments.
• Demonstrated ability to identify, document, and troubleshoot software issues effectively Preferred Qualifications:
• Experience with performance testing tools and methodology
• User acceptance testing in their career, either part time, temporary project assignment or internship
• Have created incidents or defects
• Have provided guidance to technical teams on what the problem is and what the desirable outcome should be
• Have used xRay, JIRA, and Confluence is a plus but not required
• Xvantage or have participated in Xvantage deployments
• Have coordinated user acceptance testing labs
  
  

The typical base pay range for this role across the U.S. is USD $80,400.00 - $136,700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.