Program Management Support Representative

Job Description

• Provide support to the program management team for all business & personal needs including: calendar management, arranging travel, arranging digital & in person meetings & drafting correspondences.
• Support the creation and building of long-term customer relationships.
• Interface daily with clients, account managers and internal departments to quickly resolve issues.
• Identify problem areas and suggest new and innovative solutions for resolving issues.
• Compile, maintain & report on contract performance analytics
• Work with Program Management team to attain required Key Performance Indicators.
• Support the creation/building of long-term relationships with customer & supply chain equally.
• Make recommendations to improve existing program management procedures / continually evolve processes to streamline effectiveness.
• Performs order entry, review, track, and process orders, and create credit requests.
• Manage internal customer requirements for all program management related orders
• Track individual supply chain (vendor) quality and delivery ratings.
• Understand and comply with all customer quality requirements.
  
  

Company Description

Blue Raven Solutions, including Triman Industries, Inc., and Crestwood Technology Group, LLC (collectively, the “Company”) is a portfolio company of AE Industrial Partners, LP (“AEI”), a private equity firm specializing in aerospace, defense & government services, space, power & utility services, and specialty industrial markets. Since August 2019, AEI in partnership with the Company’s management team and other shareholder partners, has been strategically building a unique platform of scale serving the complex military aftermarket with a broad set of capabilities that enable OEMs to increase sales, performance and productivity while allowing military customers to minimize program risks and costs.

Blue Raven Solutions, headquartered in Morristown, NJ and having decades of operating experience, provides tech-enabled, scaleable supply chain management solutions to over 80 OEM partners and a growing list of military customers including the Defense Logistics Agency (DLA), US Navy, US Army and more. Operating through two divisions, CTG and Triman, the Company provides a broad range of solutions including distribution, program management, obolesence management, counterfeit avoidance, kitting and engineering services in support of mission critical components and systems across a wide variety of long-life military programs. This combination of solutions is supported by the Company’s proprietary, industry leading SEDNATM Analytics platform which drives data-informed decisions and outcomes while keeping fleets operational, ready, and safe.

Blue Raven Solutions, including Triman Industries, Inc., and Crestwood Technology Group, LLC (collectively, the “Company”) is a portfolio company of AE Industrial Partners, LP (“AEI”), a private equity firm specializing in aerospace, defense & government services, space, power & utility services, and specialty industrial markets. Since August 2019, AEI in partnership with the Company’s management team and other shareholder partners, has been strategically building a unique platform of scale serving the complex military aftermarket with a broad set of capabilities that enable OEMs to increase sales, performance and productivity while allowing military customers to minimize program risks and costs. Blue Raven Solutions, headquartered in Morristown, NJ and having decades of operating experience, provides tech-enabled, scaleable supply chain management solutions to over 80 OEM partners and a growing list of military customers including the Defense Logistics Agency (DLA), US Navy, US Army and more. Operating through two divisions, CTG and Triman, the Company provides a broad range of solutions including distribution, program management, obolesence management, counterfeit avoidance, kitting and engineering services in support of mission critical components and systems across a wide variety of long-life military programs. This combination of solutions is supported by the Company’s proprietary, industry leading SEDNATM Analytics platform which drives data-informed decisions and outcomes while keeping fleets operational, ready, and safe.