Product Designer/Sr Product Designer, Inflight Dining and Service

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Onboard Dining Services Team within the Flight Service Division.
• Responsible for the analysis and reporting on changes in Onboard Dining & Service products and equipment in addition to supporting the day-to-day needs of the catering operation.
  
  

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Coordinates with internal and external stakeholders to define all product requirements for AA alcoholic beverage offerings
• Forecasts product volumes to support quarterly wine changes and develops models to improve order accuracy
• Performs cross functional and departmental analyses as needed
• Manages the logistics and distribution of alcoholic and non-alcoholic beverages to support daily/weekly/monthly caterer needs
• Provides financial impact and scenario analysis on Onboard Dining & Service policy changes, product refreshes, or major redesigns
• Collaborates with AA’s Purchasing department to establish product and service bid requirements and timelines to ensure successful onboard product launches
• Makes recommendations to senior management on ways to increase efficiency and reduce costs associated to our Onboard Dining & Service programs
• Ability to travel as required
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 3+ years of related experience
• Knowledge of market / industry trends related to Onboard Dining & Service
• Strong analysis and modeling skills
  
  

Preferred Qualifications- Education & Prior Job Experience

• Masters of Business Administration
• Knowledge of Onboard Dining & Service operation
  
  

Skills, Licenses & Certifications

• Strong results driven leader
• Strong analytical and presentation skills
• Strategic mindset with the ability to persuade and influence others while balancing multiple priorities simultaneously
• Strong time management skills
• Ability to proactively identify solutions to complex issues and influence appropriate stakeholders in decisions
• Ability to become proficient with frequently used reporting tools and systems (e.g. AirVision Inflight, and other AirVision interphases and querying its databases)
• Proficient with Microsoft Office to include Word, Excel, Outlook, PowerPoint, Access and MS Query
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.