myGwork - LGBTQ+ Business Community

Performance Manager

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Responsibilities

Business Intelligence and Performance

  • Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.
  • Contribute to data management and interpretation skills in the team for the account and the model
  • Deep understanding of contract key performance indicator and reporting requirements and client expectations.
  • Support development of the shared service model in Financial Services
  • Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices in the model, the industry and the BI/data fields.
  • Devise and promote creative data visualization.
  • Alignment to Firm and Financial Services Platform and Shared Service Model Initiatives

Potential requirements include but are not limited to the following:

  • Support enhancement of technology and tools for account use.
  • Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations.
  • Support and drive/culture shift for JLL to become a data-driven organization.
  • Act as Program Manager for technology, BI, Data, Capex performance initiatives at account level.

Leadership

  • Identify savings and improvement opportunities, or problems requiring innovative solutions.
  • Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and results.
  • Participation in a shared service ‘flow to work' team which responds to emerging needs by allocating expert resources.  
  • Promote success powerfully, such that our team, vertical and clients recognize the value of your work.

Key Performance Measures

  • Desired outcomes identified up front and built into each new idea.
  • Support of current account programs and innovating thinking to shift model in positive ways aligned to overall team, account, and client goals.
  • Any and all other duties and tasks assigned.

Sound like you? To apply you need: Knowledge, Skills & Abilities

Education/training

  • Bachelor's degree or equivalent work experience required.
  • Six Sigma Green Belt certification preferred
  • Related experience advantageous

Years of relevant experience

  • 5 years relevant work experience

Skills and knowledge

  • Excellent communication and presentation skills (verbal and written)
  • Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
  • Process Management experience or demonstrated skills -Results driven - the ability to analyze, act, and implement to ensure we achieve desired results
  • Strong leadership, organizational and execution skills
  • Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes.
  • Team-building. Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.
  • Flexibility.

Other Abilities

  • Experience of extrapolating and visualizing data to derive actionable intelligence.
  • Experience with Microsoft Business Intelligence stack (SharePoint, PowerPivot, Power View)
  • Advanced Microsoft Office 2010 or later (Excel, Word, PowerPoint)
  • Advanced PowerBi

Physical work requirements and work conditions

  • This position is work-at-home with some travel as required by LS or account leadership.
  • Direct reporting relationship to the account director.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Research, Analyst, and Information Technology
  • Industries

    Real Estate

Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x

See who you know

Get notified about new Performance Manager jobs in Owings Mills, MD.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub