Patient Access Supervisor

UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.

The Patient Access Supervisor is responsible for the day to day operation of Registration sites which include timekeeping, On Call rotation, scheduling, provides orientation and training to staff, performance evaluations, monitoring staff productivity, identifying deficiencies, participates in decision-making hiring, disciplinary actions, human resources matters and team support and guidance. Other duties include maintaining quality customer service standards, excellent communications skills with a focus on teamwork, collaboration and professionalism that supports all aspects of UC San Diego Health Core Values

MINIMUM QUALIFICATIONS

• Seven (7) of related experience in registration and authorization, OR a Bachelor’s degree in related area plus three (3) years of related experience/training in authorization and registration.
• Experience and proven success to supervise, schedule, and coordinate daily admissions and registration activities of subordinate staff and effectively manage multiple priorities on deadline.

PREFERRED QUALIFICATIONS

• Billing experience.
• Knowledge of the overall Revenue Cycle process.
• EPIC Prelude Application.
• Experience in a hospital setting.