IT Operations Manager

About ReachMobi

At ReachMobi, we’re not just about developing mobile apps. We’re about creating an engaging mobile universe tailored precisely to the interests and needs of the user. Our suite of innovative applications transforms devices, empowering users to express their individuality and pursue their passions while enhancing functionality and personalization.

Join our mission as you embark on a path of continuous learning and evolution. Grow, develop, and advance in an environment where visionary innovation meets daily adventure, supported by leaders who value your ideas and drive.

How You’ll Make an Impact

As our Manager of Technology Operations, you will lead a critical role, overseeing all aspects of our IT infrastructure and cloud services management. You'll ensure our technology operations run smoothly and efficiently, enhancing our ability to deliver outstanding mobile experiences. Here’s what you’ll do:

• Supervise the technology operations, promoting continuous improvement and innovation.
• Manage and optimize vendor relationships and contracts for cost-effective reliable service.
• Lead initiatives for cloud services management across platforms like AWS, GCP, and Azure, ensuring scalability, reliability, and optimized costs.
• Serve as a high-level escalation point for complex IT issues, providing operational excellence.
• Develop and refine operational processes to enhance system stability and user satisfaction.
• Oversee the procurement and lifecycle management of IT hardware and software, ensuring our resources align with the evolving needs of the business and its personnel.
• Engage in key projects such as office relocations and major renovations, coordinating efforts to minimize disruption and maximize efficiency.
• Support cloud engineering initiatives, including cloud cost optimization, provisioning, scaling, and monitoring.
• Maintain and update inventory records for all IT equipment, conducting regular checks to ensure accurate records and availability.
• Set up and configure IT infrastructure, including networks, servers, and workstations.
• Manage ReachMobi’s website, ensuring it is secure, up-to-date and optimized.

What You Need

• 5+ years of experience in IT operations management or a related supervisory role.
• Expertise in managing IT infrastructure, cloud services, and vendor relationships.
• Proven leadership in a fast-paced environment.
• Strong strategic thinking and problem-solving skills, with a track record of process improvement
• Excellent communication and interpersonal skills across all organizational levels
• 2+ years of experience with cloud platforms like AWS, GCP, and Azure
• Ability to manage multiple projects in a dynamic environment.

Why ReachMobi?

• We have a work hard, play hard kind of culture.
• No dress code policy! Wear your flip flops and shorts in the summer.
• Enjoy our complimentary snacks and beverages, as well as catered lunches.
• Fun social events and perks! - Check out our Instagram to see more.
• Located next to world-class shopping and restaurants.
• Medical, dental, vision, life, disability, and other insurance coverages that best meet your needs.

ReachMobi lives at the junction where the science of cutting-edge technology meets with audience engagement to create a new and powerful force that fosters real, long-term relationships with users. We pride ourselves on leading the industry in mobile engagement and monetization. We’ve gathered a “one-for-all” minded, world-class team of innovative developers, marketing ninjas, imaginative designers and content developers whose zeal for what they do is slightly north of fanatical. Seriously… obsessive.