Precinct One’s mission is that we are committed to become a national model for delivering responsive public service utilizing inclusive, innovative and collaborative approaches to improve the quality of life, advance equality of opportunity and promote the fair treatment of all people in Harris County. The Policy team advances the mission by developing and advancing equitable public policy that enhances the quality of life of all Harris County residents.
What You Will Do At Precinct One
The Technology Manager provides stable and easy-to-use technology that supports the mission and vision of Precinct One. His or her goal is to increase the efficiency and effectiveness of Precinct One performance through the use of twenty-first-century technology and the implementation of technological innovations that enhance the Precinct’s ability to serve and communicate with Precinct One constituents. As a technology manager working for a county organization that acts as a public servant, your role and responsibilities would involve overseeing and managing the technology infrastructure and systems to support the county's operations and services. Here are some common roles and responsibilities for a technology manager in such an organization
Essential Duties And Responsibilities
Operations:
Technology Strategy and Planning: Develop and implement a technology strategy aligned with the county's goals and objectives. Identify opportunities for technology advancements and improvements to enhance efficiency, effectiveness, and service delivery. IT Infrastructure Management: Oversee the design, implementation, and maintenance of the county's IT infrastructure, including networks, servers, databases, and hardware/software systems. Ensure the infrastructure is secure, reliable, and scalable to meet the organization's needs. Project Management: Lead technology projects from initiation to completion, ensuring they are delivered on time, within budget, and meet quality standards. Coordinate with stakeholders, vendors, and internal teams to ensure successful project outcomes. Budgeting and Resource Management: Develop and manage the technology budget, ensuring optimal allocation of resources. Monitor expenses, negotiate contracts, and make strategic decisions to maximize the value of technology investments. Security and Compliance: Work with Universal Services to implement and maintain robust cybersecurity measures to protect sensitive data and systems. Ensure compliance with relevant regulations, policies, and standards, such as data privacy laws and industry best practices.
User Support and Training:
Provide technical support to county staff, addressing their technology-related issues and inquiries. Develop and deliver training programs to enhance staff's technology skills and knowledge. Vendor Management: Evaluate and select technology vendors, negotiate contracts, and manage vendor relationships. Ensure vendors deliver products and services that meet the county's requirements and standards. Collaboration and Communication: Collaborate with other divisions and stakeholders to understand their technology needs and align technology solutions accordingly. Communicate effectively with non-technical staff, translating complex technology concepts into understandable terms. Disaster Recovery and Business Continuity: Develop and implement plans to ensure the county's technology systems can recover from disruptions and continue operations in the event of a disaster or emergency. Stay Updated on Technology Trends: Continuously monitor technology trends, advancements, and best practices relevant to the public sector. Evaluate emerging technologies and assess their potential impact on the county's operations. Consolidated Services: Recommend, standardize, procure, implement, and/or manage Precinct-wide software/managed services as needed.
People:
Build relationships. Create partnerships, build trust, share ideas and accomplish work. Develop people. Help others become more effective through strengths, expectations and coaching. Lead change. Embrace change and set goals that align with Precinct One's goals and mission. Inspire others. Encourage others through positivity, vision, confidence, challenges and recognition. Think critically. Gather and evaluate information that leads to smart decisions. Communicate clearly. Share information regularly and concisely. Create accountability. Hold yourself and your team responsible for performance.
Other duties: Performs all other duties as assigned.
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net .
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
What you will bring to Precinct One
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field of studyfrom an accredited college or university.
Experience:
Ten (10) years of experience in information technology including configuration, implementation, administration, and support of a complex LAN/WAN
Five (5) years of staff leadership experience
Proficiency in Microsoft Windows Server, desktop operating systems and office productivity applications, network switches, telephone and voice mail systems as well as social media platforms
Knowledge, Skills, and Abilities:
Knowledge of Installations, minor repairs and maintenance of personal computers, network servers, network infrastructure, peripherals, phone systems and equipment.
Skilled in configuration, implementation, administration and support of complex LAN/WAN.
Ability to lead staff and budget management
Ability to successfully communicate technical terms to others.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
Position Type and Typical Hours of Work:
Full-time | Regular
Monday - Friday
Work Environment and Physical Demands:
Field environments can vary widely depending on the job role. It's important to note that some work may involve a combination of both office and field environments
It involves tasks that are performed on-site or in the field, away from a central office location
Employees typically perform their tasks in an office space
It often includes desks, computers, meeting rooms, and other amenities necessary for administrative or desk-based work.
This work can be performed outside of a traditional office space.
Lifting and transporting moderately heavy objects, such as computers and peripherals
In-district travel is required for on-site hardware and software troubleshooting and repair.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
Sitting, standing, or walking for extended periods
What You Get In Return
You will be surrounded by coworkers who bring their best daily. Passionate people who want to make a difference in the communities Precinct One serves and Harris County as a whole. You will be in a mission-driven organization surrounded by colleagues who bring their best to work each day and collaborate to make a difference in the communities Precinct One serves along with Harris County as a whole.
Harris County employees receive a competitive salary plus medical, dental and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick time and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.
About Precinct One
There are four precincts in Harris County. The four elected commissioners, along with an elected county judge, serve as members of Harris County Commissioners Court, the administrative head of the county’s government. Commissioner Rodney Ellis represents the constituents of Precinct One.
With approximately 1.17 million residents, Harris County Precinct One is a diverse, urban precinct that covers 363 square miles. Precinct One’s multi-racial, multi-ethnic population is roughly 33 percent African American, 38 percent Latino, 21 percent Anglo, 6 percent Asian and 2 percent other or multiple races.
Precinct One stretches south to Brazoria County and reaches into eastern and northern sections of Harris County. The Precinct’s territory includes a large section of Downtown Houston, including the Downtown Harris County Courthouse Complex, Toyota Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre NRG Park Complex and the renowned Texas Medical Center. The Precinct is also the higher educational home to Houston Community College, Rice University, Texas Southern University, the University of Houston and the University of St. Thomas. Precinct One manages more than 21 parks, 10 community centers, numerous hike-and-bike trails, three maintenance service centers and several area offices, all of which provide an array of services to Precinct One residents.
How To Apply
If this job sounds interesting, you meet the required qualifications and you can see yourself working for Precinct One, we invite you to apply.