Peachtree Group Hospitality Management

Guest Service Agent

Peachtree Group Hospitality Management Portland, OR
Peachtree Group Hospitality Management

Guest Service Agent

Peachtree Group Hospitality Management Portland, OR
1 week ago
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Job Details

Description

This position is responsible for processing check-ins/outs, securing payment, verifying, and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner while following high-quality standards to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

  • Excellent verbal communication skills
  • Availability to work shifts, including evenings, weekends, and holidays
  • Ability to solve guest issues in a friendly and timely fashion
  • Friendly and welcoming demeanor

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Hospitality

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