Are you ready to jump-start your career in customer service and make a difference? We're looking for enthusiastic individuals like you to join our team as Entry-Level Customer Service Representatives. In this role, you'll be a crucial part of our team, engaging directly with customers on behalf of our clients and delivering exceptional service.
Who We Are: We're a dynamic marketing firm dedicated to delivering outstanding results for our clients. Our representatives play a vital role in building relationships with customers and effectively promoting our clients' brands.
Responsibilities:
Communicate directly with customers to articulate the benefits and values of our clients' brands
Memorize client information to deliver compelling messages about the brand
Cultivate relationships with potential customers to encourage repeat business and foster brand loyalty
Participate in group meetings to learn and apply best practices for representing clients effectively
Address customer concerns promptly and provide satisfactory resolutions
Assist in tracking brand exposure and sales data to evaluate campaign effectiveness
Maintain professional communication with all levels of management, customers, and clients
Demonstrate enthusiasm for participating in the event process from planning to execution
Engage and motivate team members to achieve optimal results
Qualifications:
Previous experience in customer service or sales is beneficial, but not required
Excellent communication skills, both verbal and written, are essential
Full training is provided for this entry-level role
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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