E-learning Developer

JOB SUMMARY

The E-learning Developer supports Orbis’s goal of ending avoidable blindness by creating e- learning content for health care professionals to improve their knowledge and skills to detect, diagnose and treat blinding eye conditions.

The E-learning Developer is responsible for the hands-on technical construction, programming and maintenance of multi-language online courses for eye health professionals delivered through Orbis’s Cybersight platform. Cybersight’s Learning Management System currently has over 90,000 users, and a collection of 70+ custom online courses.

The successful candidate must be able to use adult education/instructional design theories and appropriate technologies to create engaging courses for eye professionals around the world, the majority of whom are in low- and middle-income settings.

REPORTING & WORKING RELATIONSHIPS

The E-learning Developer reports to the Digital Learning Specialist. This position works closely with the Telehealth team, the Clinical Services team, Orbis colleagues around the world and directly engages with learners who use our services.

ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY

• Working with a cross-disciplinary team of program staff, trainers, subject matter experts and video editors, manage the technical development of new multi-language online courses, including programming, testing and quality assurance.
• Support the development and delivery of hybrid in-person and online training programs
• Support the Digital Learning Specialist with the upkeep, review and refresh of existing online courses and related content, including improving user experience
• Perform technical maintenance and troubleshooting of course content
• Support the Digital Learning Specialist on surveying the needs from learners and sharing this feedback to be actioned as appropriate
• Analyze course enrollments and completion rates and implement strategies to increase both and monitor learners’ progress and utilization
• Act as Tier 2 support for learners needing support to access or complete courses

QUALIFICATIONS & EXPERIENCE

• Diploma/Bachelor’s degree or equivalent experience in L&D, communications, adult education/ instructional design, educational technology or information and communications technologies.
• A minimum of 3 years' experience in e-learning content creation using instructional design and adult learning principles.
• Demonstrated proficiency in content authoring software (including Articulate Rise, Articulate Storyline, Adapt and iSpring) for the creation of interactive content.
• Experience working in medical education desirable.
• A minimum of 3 years’ experience working with Learning Management System platforms, including end-user support.
• Demonstrated experience in designing courses that are multi-device compatible.
• Experience with HTML, image, audio and video editing.
• Knowledge of and experience with e-learning content standards (e.g. SCORM, xAPI).

OTHER SKILLS & ABILITIES

• Genuine interest in public health and “technology for good”
• Tech-savvy: you are comfortable diagnosing and solving technical problems (e.g. using Chrome Developer Tools, editing HTML and JavaScript)
• Excellent interpersonal and communication skills (verbal and written); the ability to interact and collaborate effectively with people of diverse cultural and professional backgrounds.
• Strong organizational & planning skills with keen attention to detail: ability to manage multiple tasks and details efficiently while meeting deadlines.
• Ability to work independently, with minimal supervision, and exercise independent judgement regarding operational decisions, processes or systems.

DIVERSITY, EQUITY, AND INCLUSION COMMITMENT

Orbis International recognizes and values the intersecting identities people bring to the organization. As a global organization, Orbis welcomes qualified applicants who reflect the five Orbis values of Accountability, Caring, Commitment, Excellence, and Trust.

Orbis encourages qualified applicants from diverse backgrounds, cultures, lived experience with our mission, and/or those belonging to communities that have been historically excluded and/or marginalized to apply. Frequently cited statistics show that members of structurally marginalized and/or underrepresented groups apply to jobs only if they meet 100% of the qualifications. Orbis encourages candidates to break that statistic and to apply.