Director, eCommerce Category Management, Home Appliance

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

The Samsung Direct-to-Consumer eCommerce organization is seeking a Senior Manager of Category Management to lead the Cooking and Dishwashing Home Appliance Categories. This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on daily basis and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Role And Responsibilities

• Lead and manage the bottoms-up planning and forecasting based on individual category promotional and marketing plans.
• Collaborate with category management, performance marketing, product and finance teams for the Quarterly Commercial Deal (QCD) planning process and manage all program approvals from key internal stakeholders.
• Drive the growth of the Cooktop and Dishwasher categories, developing monthly and quarterly business plans, and managing day-to-day execution on-site.
• Work with Home Appliance teams to develop joint business plans with associated investment to reach sales targets.
• Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers including conversion funnel, promotional lift, and marketing activities.
• Work closely with Channel Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
• Analyze promotion performance by customer cohorts to understand drivers of performance and to create targeted offer strategies.
• Lead cross-functional initiatives to increase collaboration and investment from carriers to drive overall connected phone sales.
• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
• Monitor model level profitability and identify optimizations to improve overall profit rate.
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Create promo copy, aligning with legal, and drive execution on site and across marketing channels.
• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.
  
  
  

Skills And Qualifications

• Bachelor's Degree with 7+ years of experience in eCommerce or related industry. MBA preferred.
• Experience managing eCommerce Categories of $50 million + minimally and proven experience growing eCommerce Categories with implementing innovative strategies.
• Strong leadership with the ability to drive results by partnering with Stakeholders across all levels of the organization.
• Demonstrated expertise driving business execution and delivering against revenue and profit targets
• Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
• Ability to lead cross-functional teams and drive influence across many levels of the organization.
• Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel with Tableau preferred.
• Structured and process oriented approach to solve business and operational problems with a highly agile approach.
  
  
  

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.