Base $110,000 - $120,000 with OTE $140,000 - $150,000
3 days a week in the office (Flex) in Manhattan
Industry: Legal Tech
3-5 years of experience
Applicants must have a background in Software Development
*This is for a client of LHH*
This role is responsible for managing customer relationships and understanding their needs to help the solutions for success adapt for client use. The focus is customer advocacy and outcome-driven success. We are looking for a candidate who has great:
Communication (Globally)
Organization
Presentation
Data analysis
Problem-solving
Time management
Relationship building
Managing a Diverse book of Business
Project Management
Knowledge of legal operations, Salesforce, JIRA, and Zendesk are a plus. Also, knowledge of SaaS.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Legal Services, Technology, Information and Media, and Financial Services
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