Our company specializes in taking our clients' product inquiries and turning them into profitable accounts. This approach has increased our clients' brand popularity and created additional opportunities within our company. Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company. If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you!
Customer Service Representative Responsibilities:
Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
Be a product expert to provide consistent and straightforward customer service
Negotiate inquiries with precision, while overturning any additional customer objections
Participate and engage in ongoing in-house training and development with other entry-level Customer Service Associates
Eagerly assist in additional professional tasks and enthusiastically accept challenges
What We Are Looking For In Our Next Customer Service Representative:
A High School Diploma or equivalent is required
Exemplary communication skills and negotiation tactics
Impeccable time management skills and the ability to adapt to many situations
Discipline to self-dedication to constant learning and improvement
The ability to thrive in a fast-paced environment
Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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