Customer Service Manager

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking a Customer Service Manager at Abbott Northwestern Hospital in Minneapolis, MN to lead our meal ordering call center. We're seeking a candidate with a strong passion for cultivating relationships with patients and providing great customer within the food service department. This candidate should be capable of multitasking projects, be self-directed, and a problem solver. A background in specialized diets or call center experience is a plus.

The Customer Service Manager offers full-benefits that kick in day one!

Is this opportunity right for you? A successful candidate will:

• have a work history demonstrating strong client engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• field audit for quality assurance, and ensure proper merchandising and branding,
• work on projects as assigned by department
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of Microsoft Office, Health Touch, KRONOS, and is proficient in computer skills
  
  
  

Minimum Training/Knowledge/Skills Required

• Excellent verbal, written and telephone communication skills
• Basic accounting skills
• Proven research and problem resolution skills
• Must be well organized and use effective time management
• Ability to work in a fast-paced team environment
• Ability to work under pressure and meet critical deadlines
• Excellent interpersonal skills
• Must be a self-starter and be proactive
  
  
  

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the healthcare industry.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.