Consulting Team Manager (Remote or Hybrid)

About the Company:

InfoTrust is a close-knit group of developers, engineers, analysts, and visionaries. Above all, we are passionately dedicated to helping companies make better decisions through data. We enable some of the largest brands in the world to understand and improve their digital marketing efforts through intuitive analytics, consumer data governance, and technology solution.

Now is the time to join InfoTrust! Our company was started with one foundation – we are going to provide the best workplace for the best people and as long as we keep our eyes on this #1 goal, all other things will fall into place. We are a fast-growing company and were recently named to Ad Age’s Best Places to Work list (No. 2 overall in the category of companies with up to 200 employees).

About the Role:

InfoTrust seeks a passionate leader to join our Delivery team as an Industry Consulting Team Manager. We're dedicated to fostering a top-tier workplace while delivering analytics solutions to our diverse client base using digital analytics and privacy-centric solutions.

Responsibilities:

Team Leadership/Functional Management:

• Mentor, coach, and develop team members, fostering personal and professional growth.
• Manage resource allocation and project assignments, ensuring client satisfaction and team efficiency.
• Conduct regular performance reviews and establish learning goals for team members.
• Collaborate on recruitment efforts to expand the Consultant team.

Vertical Development And Growth:

• Identify and cultivate growth opportunities for clients, collaborating with internal and external partners.
• Support sales and marketing initiatives, including crafting proposals and developing strategic partnerships.
• Guide the team in identifying and capitalizing on growth opportunities within the industry.

Client Delivery Accountability:

• Oversee client projects, ensuring timely and budget-conscious delivery of quality services.
• Define project scope, manage resources, and address any scope creep or deviations.
• Foster strategic partnerships to enhance service delivery and client satisfaction.

Qualifications:

• You have at least 2 years of experience in a leadership role where you were a functional manager. This includes providing feedback, having 1:1s, and coaching.
• You have worked in a consulting services environment and can apply those experiences to help guide your direct reports on topics around client management, allocation reporting, and task-switching.
• You're empathetic and connect with your team: You understand the importance of empathy, forging strong connections with your direct reports, and providing meaningful feedback and coaching.
• You drive accountability: You empower your diverse team to take ownership of their work, fostering a culture of responsibility and growth.
• You thrive in a consulting environment: Your experience has honed your understanding of reporting, resource allocations, and supporting consultants through workload complexities.
• You excel in client interactions: You're adept at engaging with clients, discussing roadmaps, strategies, and forging relationships with new stakeholders.
• You're a fantastic multitasker: Handling multiple clients and competing priorities are second nature to you, as you deftly prioritize and adapt to changing demands.
• You're cool under pressure: Even in stressful situations, your composure and problem-solving skills shine through, ensuring effective resolution.
• You make independent decisions with confidence: Your comfort and ability to make decisions autonomously contribute to the team's success.
• Bonus points: It is preferred to have someone that has worked in digital analytics and has experience with the following technologies: Google Analytics, Adobe Analytics, and/or Google Marketing Platform (DV360, SA360, Tag Manager, CM360).

#diversity is one of our core values:

InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We want strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career.

Location:

• Cincinnati, Ohio: Hybrid, In-person or remote
• Chicago, IL: Hybrid, In-person or remote
• US or Canada: Remote - must be authorized to work where located
• Travel for client or team meetings: 10%

Additional Benefits:

Other than an awesome culture and teammates we also offer: medical, dental, and vision insurance, unlimited PTO, flexible work schedules, a generous parental leave policy, 401K with match, tuition reimbursement, gym reimbursement, and much, much more.

Diversity is one of our 6 core values at InfoTrust:

InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We want strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career.