We are currently seeking candidates who meet the following qualifications:
Responsibilities
Provide technical assistance to end-users via phone, email, or in-person interactions.
Identify and resolve hardware, software, and network-related issues.
Install, configure, and troubleshoot computer systems, peripherals, and software applications.
Establish and manage user accounts and access permissions.
Collaborate with fellow IT team members to ensure prompt resolution of technical challenges.
Maintain comprehensive documentation of support activities and resolutions.
Offer training and guidance to end-users regarding software applications and technology utilization.
Keep abreast of emerging technologies and industry trends.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Demonstrated experience as a Computer Support Specialist or in a similar role.
Proficient understanding of computer hardware, software, and networking fundamentals.
Hands-on experience with Windows and macOS operating systems.
Skilled in diagnosing and troubleshooting hardware and software issues.
Exceptional communication and interpersonal abilities.
Capability to work effectively both independently and collaboratively within a team.
Strong analytical and problem-solving capabilities.
Possession of relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) is advantageous.
If you meet these qualifications, please submit your application via link provided in Linkedin. Kindly do not call the general line to submit your application.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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