Chief Administrative Officer (CAO)

Christian Community Health Center is a nonprofit, community health center, that delivers comprehensive primary medical and dental services that respond to the needs of the communities we serve.

Summary

Responsibilities include the oversight and compliance for 340B program, city, state and federal contracts. Provides leadership, direction and supervision to Directors and Managers of several respective Departments.

Duties include but are not limited to:

• In conjunction with the CEO and management team participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care
• Keep the organization profitable and in alignment with its policies and goals; ensure that all operations run smoothly; use good judgment in negotiating business deals
• Leads the development of the strategic plan/framework for the organization, and the detailed current year operating plan, while adhering to direction set by the Executive Team and Board of Directors. This includes formalizing and leading the strategic planning process, focusing on long-term trends, outlook, and competitive intelligence.
• Work closely with CEO on identifying key capital project, joint ventures, and other strategic business partnership opportunities. Maintain direct contact with prospective vendors to secure values for the business and identify for sustainable growth. Negotiate and advise the CEO on business agreements/contracts and new opportunities. Maintain shared folder of the executed agreements/contracts and evaluate for renewals.
• Responsible for the direct management of key marketing and communications objectives aimed at maximizing new business effectiveness
• Work closely with clinical and revenue cycle on evaluating risk-based contracting with health plans.
• Conduct environmental analysis for rapid change, evaluate options and executive solution to determine new operational a strategies and progress of current development projects. Monitor emerging needs and interests among key stakeholders such as clients, government, philanthropy, and employers. Research best practices within the housing, health and workforce development fields.
• Co-led on determining new access points to enhance lines of work, proforma and federal guidelines. Responsible for formalizing the organization’s strategic plan. Serve as the lead in managing and communicating the timelines for the organization’s strategic initiatives and sustainable growth development goals.
• Work closely with manager to customized layout of cascading barriers to into strategic growth initiatives and outcomes across departments and the organization
• Forging new business relationships and synergies across the organization. Assist the CEO with facility expansion and property acquisitions/transactions, as well as service mergers.
• Participating in short-term and long-range strategic planning for CCHC and leading initiatives to improve the organization’s operational effectiveness, fiscal stability, and ability to serve clients and community.
• Developing and implementing strategies to leverage new and long-term support to achieve CCHC’s strategic goals and plans.
• Co-author the development of any corrective plans to address programmatic findings for federal, state and city contracts.
• Develop and maintain productive relationships with CCHC’s multiple constituencies, as well as providing strong leadership and guidance within the organization.
• Create annual community needs assessment presentation
• Participate in monthly Senior Management and Management Meetings
• Provide CEO with monthly dashboard report and weekly summary report of key highlights from external and internal meetings.
• Serve on external community task force and committees
• Attend the monthly agency meeting.
• Cultivate relationships with key stakeholders inclusive of legislators, community providers, health officials, providers, and business owners.
• Other duties assigned.
  
  
  

Qualifications:

Minimum of master’s degree in Health Administration, Public Health, Business Administration or Juris Doctorate. A minimum of five years of health care experience. Problem-solving skills to identify problems, evaluate options, strategic risk and execute solutions. Time management skills to manage the timeline of the strategic initiatives. Quality-control analysis skills to conduct the testing of products and services. Seasoned administrator with strong strategy orientation who has led major initiatives or businesses. Experienced in strategy formulation, business planning and development, contract management and development. Proven and successful ability to work with teams across the health care/ business in order to maximize the impact of overall business effort. Profound experience in operations management٫ fiscal planning٫ budgeting and reporting In-depth knowledge of relevant laws and regulations. Excellent communication and interpersonal skills. Strong organizational and leaderships skills٫ with decision-making and problem-solving abilities Demonstrated skills in building and maintaining strong relationships with internal and external constituencies, as well as collaborative partnerships with other stakeholders. Excellent critical thinking and problem-solving skills, proficient in Microsoft products.

COVID-19 vaccination is a condition of employment.

CCHC is committed to:

• Respectful, Compassionate and Quality Care
• Affordable and Equitable Services and Treatment
• Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff
• A Safe and Welcoming Environment for All
  
  
  

CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Benefits include but are not limited to:

PTO accrual starting at 13.33 hours per month (increases with tenure); 8 Paid Holidays; Medical, Dental and Vision (CCHC pays 65% of monthly premium, employee pays 35%); Free Life Insurance 1 x annual salary; Voluntary benefits, STD, Life, Accident, Critical Illness; Free EAP; 403(b); Employee Credit Union; Employee discounts through LifeMart