“It's surprisingly rare to find someone in the world of marketing who just "gets it", but Bart is absolutely one of those people. In my time working for Bart, I found him to be an invaluable resource in planning and executing large-scale marketing initiatives, while also providing in-depth insight and direction in navigating the intricacies of working within a major global brand. He is strategic, intentional, and sees the big-picture when it comes to developing a brand or delivering a message to your consumers. As a leader, Bart is the epitome of a top-tier coach. In sports, you know you're in the game because your coach trusts you and your ability to get the job done, they wouldn't have put you there if they didn't, but, a truly great coach is always teaching, equipping, and preparing you for the unexpected. This is what Bart does as a leader. I always knew that I could go to Bart to help answer questions, cut through red tape, find solutions to roadblocks, and know that, at the end of the day, I had everything I needed to be successful in my role.”
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Kansas City, Missouri, United States
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Contributions
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What do you do if your leadership style isn't resonating with a multi-generational workforce?
The Platinum Rule is critical to leading not just multigenerational teams, but all teams. "Lead people the way they want to be led." This needs to come from an authentic desire to serve your teams, and it all starts with understanding them. If you feel like you're not connecting as well as you'd like, reflect on these three questions: 1. Do I genuinely understand what motivates this team member? 2. Do I genuinely understand how this team member learns best? 3. Do I genuinely understand how this team member prefers to communicate with me?
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What do you do when online marketing fails?
Here's an important spot that will make your online marketing fail. Understanding your audience means understanding not just who they are, but their journey. Once you have clarity on who your audience is, map their journey from unawareness of need all the way through post-conversion ongoing engagement. A few elements to include (but not limited to) at each stage of their journey: 1. What they believe about your brand 2. What they hope for 3. What they fear might happen 4. The marketing channels they frequent (online AND off) 5. The role of marketing data, both the data going in and coming out
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What do you do when online marketing fails?
Online marketing isn't one message, it's an interconnected ecosystem of messages (which are all forms of "content"). Map what your target audience needs to do to go from where they are at this moment (which may mean they don't even know they need what you offer) to the action or state you've set as your objective for them. Then identify the online marketing moments along the way and do two things that sound very simple: 1. Be there. Have an effective presence in that online moment, whether it's a short video on TikTok or a downloadable whitepaper or an email or a landing page or...you get the idea. 2. Connect to the next step. Each of your online moments should connect to the next, some of them creating virtuous loops and cycles.
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How can you make your market research more actionable and relevant?
Agnostic of method and tool, asking the right questions is crucial. Spend serious, deep time with each of your research questions, and (along with your SMEs) ask, "How might a respondent misinterpret this question?" "Am I unintentionally forcing the respondent to make assumptions or interpretations that may affect their response?" "Am I using language that is appropriate for the cohort I'm researching?" Based on these internal critiques, you may find it helpful to provide definitions and examples within your delivery tool.
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How can you make your market research more actionable and relevant?
It's critical to include subject matter experts when defining your objectives and hypotheses. The more niche your product or service is, the more important this becomes. SMEs will help you "smoke test" your objectives and hypotheses, and will spot pitfalls and missed opportunities that your generalist researchers are likely to miss.
Experience & Education
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Freelance
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Licenses & Certifications
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DMA Certified Marketing Professional (DCMP)
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Daniel Best
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Hugh Scallon
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Steve Kozel
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Matt Kattan
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💫Marisa Cali
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