Ann Fucigna

San Francisco, California, United States Contact Info
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Experience & Education

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Licenses & Certifications

  • Advanced Open Water Graphic

    Advanced Open Water

    PADI

    Issued
  • SQL for Beginner Data Analysis Graphic

    SQL for Beginner Data Analysis

    Udemy

Projects

  • Backend Technical Processing Improvement

    -

    Retirement Services Fortune 100 Company
    Facilitated an overhaul of the technical processing of a remittance file across multiple platforms in order to improve efficiency and overall customer experience. Designed detailed process flows to highlight cross team dependancies and optimal development timeline and established traceability across multiple technical teams.

  • Brokerage Trading Mobile App

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    Worked with a variety of technical teams and stakeholders to build out the brokerage trading functionality on the enterprise mobile app for my client. Customers with brokerage accounts are now able to buy, sell, and exchange stocks, ETFs, and mutual funds.

  • Digital Success Metrics

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    Retirement Services Fortune 100 Company
    Help to create a monitoring tool that set a basis for measuring the success of customer experiences on the client's enterprise website. Mapped out user experiences, identified failure points, and analyzed raw sets of data from three different systems to validate the new tool.

  • Enterprise Gym Mobile Application

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    Lead UX Designer
    Designed the end to end user experience for a gym application (currently in development). Key features included class scheduling, user profiles and workout tracking.

  • Enterprise Mobile Application & Website Bank Features

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    Retirement Services Fortune 100 Company
    Responsible for helping implement core banking features on the client's enterprise mobile application and website. These features include balance display, transfers, and remote deposit capture. Facilitated communication between business sponsors, development teams, UX designers, and testing teams to ensure desired execution of the product.

  • Financial Health Mobile Application

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    Retirement Services Fortune 100 Company
    Created a pitch for a new product that would help attract millennial customers through financial education, specifically regarding their financial health. Designed the look and feel and outlined the core functionality set. The proposal received full funding for 2017.

  • International Consumer Research Study

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    Identified product specific growth opportunities in low-performing international markets for a Top 10 Beauty Brand. Created targeted surveys for 4 countries, analyzed the results, and advised on ways to better target key consumers.

  • Responsive Web Application

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    Retirement Services Fortune 100 Company
    Consulted on the creation of a web based life planning application within the client's secure site, from ideation to implementation. The core feature set focused on file storage, question and answer tracking, and data sharing. The application also includes minor gamification elements to promote customer interaction.

  • Sustainalytics Report

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    Performed comprehensive analysis on 8 of our publicly available reports (ESG, Safety, D&I, etc.) and produced a report for Sustainalytics that demonstrated a reduction of Risk for ESG (environmental and sustainable governance) at Uber. This improved our ranking by 31% in the Internet Software and Services Industry.

Languages

  • English

    Native or bilingual proficiency

  • French

    Limited working proficiency

Organizations

  • Connor Eating House

    Former Election Board Member

    - Present

    A social organization of women on campus who philanthropically focus on fundraising for and supporting breast cancer research.

  • Davidson College Women's Lacrosse

    Student Athlete

    - Present

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