Two Boxes

Two Boxes

Transportation, Logistics, Supply Chain and Storage

Returns for the better.

About us

At Two Boxes, our mission is to build the world's best returns processing solutions in order to maximize the value of e-commerce returns and minimize the negative effects returns impose on our planet, consumers, and businesses.

Website
www.twoboxes.com
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
11-50 employees
Headquarters
Remote
Type
Privately Held
Founded
2022
Specialties
returns, reverse logistics, e-commerce, operations, warehouses, 3pls, and brands

Locations

Employees at Two Boxes

Updates

  • View organization page for Two Boxes, graphic

    4,950 followers

    Returns can be painful for customers - but are almost always more painful for 3PLs to manage. 😬 Fortunately, Two Boxes knows returns - and knows how to turn them into an asset instead of a liability. Sharing an oldie (and a goodie) from none other than Maggie Barnett, Esq. https://lnkd.in/gCkqg_Sf #returns #reverselogistics #twoboxes #3pls #brands

    View profile for Maggie Barnett, Esq., graphic

    Chief Operating Officer at ShipHero

    Returns! What should a brand do? - Free returns / exchanges? - Let the customer keep and replace? - No returns - final sale? Answer: It depends 😅 - Cost of item - Cost of shipping to return and replace - Cost of losing a customer (CAC and LTV) Two people who know returns - Sonny Byrd from Rock Returns (great for when you want to outsource returns) and Kyle Bertin (if you need tools / tech to do in-house returns). If you want to go deep on returns reach out to one of us to help. Also - Watch to see how long I am on hold with customer service (not long) and reveal my favorite baseball team. ⚾️⚾️⚾️

  • View organization page for Two Boxes, graphic

    4,950 followers

    Looking to level up your returns process? Look no further! Returns expert and CEO Kyle Bertin is offering personalized sessions for 3PLs. Spots are filling up fast, so book yours today! #twoboxes #returns #reverselogistics #3pls #rfps

    View profile for Kyle Bertin, graphic

    Co-Founder, CEO at Two Boxes

    TL;DR - Two Boxes helped one of our customers win a massive RFP this month and we want to do the same for you. If you're a 3PL working on an RFP and are struggling with what return services to offer, how to price them, and how to communicate your process with the merchant, we can help. We will provide you with real, actionable data and even a custom demo. Just reach out directly or via our website. More on the story below. https://lnkd.in/gdvUHRXy --- Last month, one of our 3PL customers was finalizing a bid for an RFP for an apparel merchant that had some unique qualities they hadn't dealt with before. They weren't sure what return services to provide and how much it would cost them to do so. Since Two Boxes serves dozens of 3PLs and over 100 brands, we have seen a lot and have actionable data about service offerings and efficiency / cost for certain processes and product types. We provided this customer with (1) a custom Two Boxes demo environment for that prospective merchant, including our recommended SOP and (2) aggregated data on UPH, dispositions, and value-added services so that our 3PL could better position and price their returns offering. The result: this 3PL just won that RFP, signing one of the largest apparel merchants they've ever served. ***Why am I telling you this?*** We're going to test offering this support for prospective customers (for free). If you want me and our team to help you with a custom demo, data to support your pricing / service offering decisions, or just need advice on a thorny returns problem, you can email me at kyle@twoboxes.com and we will support. Disclaimer: we have limited slots so please email quickly and let me know more background on your situation and how we can help. #3pllogistics #returns #ecommerce #twoboxes

    Two Boxes · Contact

    Two Boxes · Contact

    twoboxes.com

  • View organization page for Two Boxes, graphic

    4,950 followers

    In the fast-paced world of healthcare, Clove has carved out a niche by designing sneakers that meet the unique demands of healthcare professionals. Recognized by the American Podiatric Medical Association, Clove's commitment to foot health is clear. However, rapid growth during the COVID-19 pandemic brought challenges, particularly in managing returns. Faced with processing delays and increased storage costs, Clove's finance and operations team, led by Ji Hwan Kim, CPA and Ellis Kimmell, sought a solution. Partnering with Two Boxes, they transformed their returns process into a streamlined, efficient system. This not only reduced their backlog but also led to the creation of a "Nearly New" sales channel for slightly used shoes. With automated reporting and real-time insights, Clove now handles higher volumes of returns with ease, turning a potential pain point into a revenue stream. Discover how Clove's strategic improvements are setting them up for continued success. Read more about Clove's journey and the role of Two Boxes in their transformation here: https://lnkd.in/gmxW_FBU #twoboxes #clove #returns #reverselogistics #casestudy

    Case Study: How Clove recovered 500% more returned items with Two Boxes

    Case Study: How Clove recovered 500% more returned items with Two Boxes

    twoboxes.com

  • View organization page for Two Boxes, graphic

    4,950 followers

    Incredibly excited to introduce Colin Coelho as our Head of Finance & Strategy 🚀 As Two Boxes has scaled rapidly over the past 12 months, it was clear we needed someone on the team with unique finance expertise to help shape our growth trajectory. After meeting Colin, it was clear that he was the perfect fit – and brings a wealth of knowledge to our team from previous roles at Goldman Sachs, Accenture, and Innovaccer. Critically, Colin has hands-on experience preparing for and executing against milestones like new funding that are crucial to Two Boxes’ future growth. We’re thrilled to officially welcome Colin to the team 🎉 #ecommerce #returns #3pllogistics #twoboxes

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  • View organization page for Two Boxes, graphic

    4,950 followers

    Recognizing revenue from returns is hard 💸 It can take a lot of work to put an item back to stock to be resold. Capturing accurate, item-level data to share with your brands about it is another challenge. Two Boxes captures the data you need - without you needing to build a new integration. See what Jarrett Stewart has to say about using Two Boxes to level up returns at GoBolt #returns #revenue #3pl #twoboxes #gobolt

  • View organization page for Two Boxes, graphic

    4,950 followers

    We’re thrilled to celebrate the one-year anniversaries of both Leslie Blaydes and Ben Cronsberry at Two Boxes 🥳 Since joining us, Leslie has shown up every single day with a passionate and optimistic energy that pushes our entire team to perform at our best. Her depth of experience transformed how we approach onboarding + serving our partners at Two Boxes. It’s no surprise that our customers adore her — so do we! Ben brings indispensable expertise to our team, whether it’s drawing on learnings from his time at Shopify or throughout his 16+ year career in logistics. Since onboarding, Ben not only leveled up our entire sales process — but also ensured that Two Boxes continues to stay 100% focused on evolving customer needs. Many thanks to Leslie and Ben for their relentless drive every day 🙏 Cheers to another year! #ecommerce #returns #3pllogistics #twoboxes

    • No alternative text description for this image
  • View organization page for Two Boxes, graphic

    4,950 followers

    We sat down with Matthew Hertz from Third Person to get his thoughts on what brands should consider when choosing a 3PL for a stress-free returns process. 📋 He broke it down into a few simple criteria: - Look for adaptable providers who can handle returns and support your growth. - Does their tech stack have easy integrations to support returns? - Choose a responsive provider that matches your culture, even with returns. Returns don’t have to be complicated. 📗 Read the full guide: https://lnkd.in/gmUCYWSH #3PL #Logistics #Returns

Similar pages

Funding

Two Boxes 1 total round

Last Round

Seed

US$ 4.5M

See more info on crunchbase