We're honored to highlight our first Nurse of Note winner from Qatar! Congratulations to Glenda Ramos, who is a Clinical Nurse Supervisor at Sidra Medicine in Doha, Qatar. Nurses of Note come from all corners of the world, and Glenda shared that she worked to get her organization AHA-certified and trained instructors for a neonatal resuscitation program. We're impressed with your work and are honored to call you a 2024 Nurse of Note, Glenda! Thank you for what you do! #Nurseofnote #nurserecognition #nurselife
PerfectServe
Hospitals and Health Care
Knoxville, TN 10,589 followers
Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.
About us
PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.
- Website
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https://perfectserve.com
External link for PerfectServe
- Industry
- Hospitals and Health Care
- Company size
- 201-500 employees
- Headquarters
- Knoxville, TN
- Type
- Privately Held
- Founded
- 1999
- Specialties
- Healthcare, physician answering service, hospital communication, physician network, clinical communication, healthcare technology, care team collaboration, Physician Scheduling, CCNC, Practice Communication Management, Patient & Family Communication, medical answering service, patient messaging service, healthcare IT, medical communication systems, medical software, medical communication app, nurse scheduling, care team communication, and healthcare scheduling software
Locations
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Primary
2160 Lakeside Centre Way
Suite 300
Knoxville, TN 37922, US
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Victoria, BC - British Columbia V8R1L4, CA
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South San Francisco, California, US
Employees at PerfectServe
Updates
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Before Genesis Foot & Ankle became part of Genesis Healthcare System, the practice manager had to build yearly call schedules by hand. The process typically took three to four weeks to complete during the months of November and December. ⏳📅 With Lightning Bolt ⚡, the practice can now auto-generate six-month schedule blocks in a matter of minutes, yielding a 99% time savings. ⏱️🎉 Read more about their successful implementation here: https://bit.ly/3J5xQjd
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By offering solutions that enable #interoperability with other critical hospital systems, PerfectServe equips care team members with the right information at the right time to make the right decisions about patient care. That’s the ultimate goal as we progress toward a true real-time health system environment. Read more about why PerfectServe was a top performer in KLAS Research's latest interoperability report for the CC&C market segment: https://bit.ly/3R7QYBj
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"It is the superior scheduling system, and I really did not think it could be done—I really didn't. I will be the first to say I was so wrong!" Lightning Bolt has been making believers out of physicians like Dr. Sara Clark for over 20 years. Check out more of her group's story here: https://bit.ly/4cKNqh8
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No matter the size of your practice, managing inbound communications does not have to be a process filled with misrouted calls and long wait times. Check out our latest customer success story to see how Lubbock-based Women's Health Associates used PerfectServe's automated #answeringservice to drive better practice communication, improve call management, and accelerate patient care: https://bit.ly/4bgwH41
How to Reduce Missed Calls with an Effective Answering Service
https://www.perfectserve.com
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Bad news—that physician schedule you built in Excel and printed three weeks ago isn’t up to date anymore. With three-day holiday weekends like Labor Day around the corner, a better solution is needed to more capably support your patients, providers, and daily operations. For the top three tips about building better holiday schedules, check out our latest blog: https://bit.ly/4bK1SVE
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Imagine you're a clinician who's trying to contact the on-call physician to discuss a patient. You can't remember if you're supposed to page the physician directly, so instead you reach out to the call center. Unfortunately, a last-minute shift swap happened, and the call center agent puts you on hold while they try to track down the fax with the latest schedule information. As all of this transpires, your patient waits, perhaps for care that is better administered sooner rather than later. Care team communication shouldn't be this complicated. For more about how forward-thinking organizations like Prisma Health transformed their scheduling and communication workflows with #PerfectServe, check out the full webinar replay here: https://bit.ly/3xBOwMR
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In healthcare, siloed #communication channels are a recipe for lost messages, wasted time, and a frustrated care team. The good news? This problem can be fixed with a unified #healthcare communication and scheduling platform. Head over to our blog to learn more: https://bit.ly/3wiYLVt
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Help us recognize Jessica "Jessie" Ward, the Director of Med/Surg at Johnson Regional Medical Center in Clarksville, AR! Jessie is known as a friendly and passionate leader. Her nominator shared that she recently stepped up as the interim director of the Labor and Delivery Department to help lead the nurses there. She was also instrumental in helping recruit the next director for that department. In short, Jessie is not only a wonderful nurse but a fantastic leader willing to help out whenever needed. Congratulations to Jessie for being one of this year's Nurses of Note! #Nurseleaders #Nurselife
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