C1

We’ve expanded our C1 Global Innovation and Capabilities Center (C1 GICC) in Hyderabad, India! More than 500 engineers are growing C1’s global footprint in support of our mission to elevate the connected human experience.   Learn more about the C1 GICC: https://lnkd.in/eEHGwFvH

Create natural experiences between people and technology with the C1 Connected Experience (C1CX). Learn more our fully managed connected experience: https://hubs.li/Q02FfhgR0

Our CTO, Mark Langanki, sat down with Evan Kirstel B2B TechFluencer today to discuss C1's evolution as a company and how we developed key innovative technologies in integrations and managing data with C1CX Fabric, omnichannel engagement and cutting-edge AI with C1 Elly to drive significant customer success. #CX #customerexperience #AI #GenAI #customerservice #customersupport #contactcenter

For the 17th year in a row, C1 has been recognized as Avaya Enterprise Partner of the Year. Learn more about the momentum that continues to drive our strong partnership and the new capabilities, such as C1 Elly, that are driving additional value from our customers’ Avaya investments: https://hubs.li/Q02FCVBB0

Enterprise Contact Centers are adopting automation at unprecedented rates. Yet, these internal teams face challenges in providing AI-driven customer experiences that meet customer expectations. Read a blog post by C1’s Dan Burgin to learn how to give your generative AI-based automation projects a high rate of success: https://lnkd.in/dUS_wx-c

See C1 Elly Assist in action! This demo shows how our AI copilot enhances customer and agent experiences with seamless transitions, real-time summaries, and intelligent automation, streamlining workflows and boosting productivity: https://hubs.li/Q02Ffkwb0

Businesses and governments across all industries are struggling to deliver AI-based capabilities that provide real business value, according to new research from C1 Edge. Learn more and access insights: https://hubs.li/Q02F76X30

Is AI’s ability to elevate security breaches keeping CISOs up at night? Explore modern AI threats and cybersecurity strategies in this blog post by C1’s Dr. Vito Nozza. Read it now: https://lnkd.in/dwhjQnJ3

Since launching in 2021, our summer internship program has grown tremendously. This year, over 8,000 students applied for C1’s 20 available internship positions! We are thrilled to welcome the C1 2024 summer interns, who are gaining meaningful real-world learning experience across all areas of our organization – from analytics and AI to marketing and project management. As a reflection of our commitment to elevating connected human experiences, our program prioritizes learning and development opportunities for our interns. Each intern has a dedicated Career Buddy, and several of our team members will be presenting engaging and informative workshops on topics like resume building, networking, personal branding, and cultural intelligence. 👉 We are also excited to share that C1 has been nominated for the Top 100 Internship Programs List for 2024! Please help spread awareness of our program by casting a daily vote for C1 here: https://lnkd.in/eammmDz 

Navigating diverse architectures, disparate systems, and evolving technologies presents considerable challenges in the modern infrastructure landscape. Enhance your infrastructure management efforts by accessing our white paper: https://hubs.li/Q02CLqwB0