ModelOps is helping government agencies bridge the gap between AI pilots to operationalizing AI for mission impact at scale. Our latest resource for government leaders highlights best practices in responsibility for bringing AI to the enterprise for maximum impact, high-performance outcomes, and exceptional user experiences. Download now: https://lnkd.in/eQtrwHVx #AI #ArtificiaIntelligence #MaximusInsights
About us
We’re moving people forward by providing transformative technology services, digitally enabled customer experiences, and clinical health services that change lives. Our employees share an authentic desire to make vital services available to the public and support the missions of our customers.
- Website
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https://maximus.com
External link for Maximus
- Industry
- Government Administration
- Company size
- 10,001+ employees
- Headquarters
- McLean, Virginia
- Type
- Public Company
- Specialties
- Government Program Operations, Health Insurance Exchanges, Case Management, Customer Contact Centers, Business Process Management, Eligibility and Enrollment Services, Medicaid and CHIP Administration, Health Insurance Appeals, Technology, Customer Experience, and Digital Solutions
Locations
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Primary
1600 Tysons Blvd
#1400
McLean, Virginia 22102, US
Employees at Maximus
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Randy Terlecki
C-Level, VP, Director, Architect | Consulting, ISR, Innovation | Corporate & Business Strategy | Adjunct Professor
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Nancy Meiers, PMP, CSM
Vice President, Integrated Program Management and Quality at ManTech
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Tom Woteki
DIrector, Master's Degree Program in Data Analytics and Applied Statistics
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Karl Andersen
Updates
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Maggie Washington has had a dynamic career journey at Maximus over the past decade, excelling in many roles. One of the reasons that Maggie sought out new opportunities was because she wanted to inspire others with the knowledge she acquired along her career journey. Now, as a supervisor, she is using her voice to help build the next generation of great supervisors. #CareerGrowth #BeGreatAtMaximus
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In September 2022, the Centers for Medicare & Medicaid Services (CMS) competitively awarded us a nine-year contract for Contact Center Operations (CCO), which helps more than 75 million Americans access Medicare and health insurance under the Affordable Care Act. For more than six years, our team has been the passionate voice on the other end of the line, helping Americans navigate their healthcare options every day. However, despite historically high customer service ratings and uninterrupted performance, HHS is recompeting the contract 7 years early to insert an unnecessary union organizing agreement, which is a flawed fix to a non-existent problem. The recompete requires the contractor to negotiate and execute an organizing agreement with any and all labor unions who informally claim to represent the employees, even if employees are not interested in joining by forcing employees into a labor organization. This inappropriate decision to recompete these services violates long-standing policy that the United States government remains impartial between federal contractors and labor organizations. Maximus is challenging the premature, improper, and unlawful re-procurement of our highly successful operation. Check out this piece by The Washington Post: http://spr.ly/604294a06 It does a great job explaining the motivations behind HHS’ decision to rebid the CCO contract and provides helpful insight into what this means for our employees, the communities where they live and work, small businesses, and millions of Americans who rely on this program.
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Meet Christa Ballew. 👋 Her person-centered approach is driving positive change and helping people with complex needs receive essential services and supports. http://spr.ly/60459axWJ #PersonCentered #LongTermCare #BeGreatAtMaximus
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Next-generation customer experiences are transforming how we interact with public services, making them more efficient, user-friendly, and accessible than ever before. From streamlined digital platforms to personalized assistance, the future of government service is all about putting the customer first. Explore how government is adopting multimodal engagement methods, addressing new policy and accessibility requirements, and more in the recent Fed Gov Today interview featuring our Chief Technology Officer, Mike Raker. #CustomerExperience #CX #MaximusInsights
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Monica Rosser, our Health Market Lead, is transforming the future of health, enhancing patient care, and improving system efficiency through strategic leadership and innovative thinking. Hear about her journey, leadership philosophy, and how her expertise is driving impactful change in the Federal health landscape in the latest FORUM IMPACT podcast episode! 🎧 Listen now: http://spr.ly/60419qWdD #FutureOfHealth #HealthTechnology #WomeninLeadership
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Attention IT Veterans: your next mission is with Maximus! 💼 Join us for our 'MissionTech' Virtual Hiring Event on July 18 from 1 to 5 p.m. EST. Register today: maximusinfo.co/mtli Join a team dedicated to using their skills and passion to improve the world around them while earning comprehensive benefits and competitive pay! #VeteranCareers #TechJobs #BeGreatAtMaximus
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This summer has been full of excitement for our Campus and Early Career Recruiting Team! From networking with industry leaders at the Northern Virginia Technology Council (NVTC) Intern Reception to sharing their expertise and knowledge at the National Association of Colleges and Employers and HBCU CONNECT Conferences — FLORE Dorcely-Mohr, Reagan Hill, and Kristen Lopez have been busy leading and participating in pivotal events that underscore our commitment to nurturing the next wave of talent! As we applaud these achievements, let’s also rally for National Intern Day! Our intern program is a key pillar of our success. Support us by voting on Yello.co and WayUp’s Top 100 Internship Programs List. Cast your vote for our program: https://lnkd.in/eammmDz #EarlyCareers #NationalInternDay #BeGreatAtMaximus
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At Maximus, we move people forward – including ourselves. We focus on evolving and strengthening our culture to better engage our employees and foster a workplace where every employee can thrive. In this issue of Career Connection see our latest job openings and learn more about our culture of learning. #Hiring #Careers #BeGreatAtMaximus
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Happy Fourth of July! We wish you a happy and fun-filled day as we commemorate our nation’s independence. #IndependenceDay #July4th
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