Hiya Inc.

Scam calls are a worldwide problem. Our latest blog post examines what scam calls are, how they work, and the new, AI-powered tools that are being used to combat the ever-growing volume of fraudulent calls. Find out how mobile carriers, enterprises and consumers can protect themselves (and their customers): https://lnkd.in/gMuKahka

Congrats to EE on the launch of Scam Guard! We're honored to be a part of the network's scam fighting service that will protect its users from phone scams and online threats. The new service is available to all EE mobile customers as a subscription starting at £1 a month. The offering's spam and scam call labeling service is powered by Hiya's Adaptive AI system to analyze every aspect of a call in real-time to detect and notify customers of suspicious calls. Read the announcement from EE to learn more: https://lnkd.in/gR8aJRAU

🌟 Hiya has been named a LEADER in G2’s Summer 2024 GridⓇ Report for VoIP and a High Performer for Contact Center Quality Assurance. 🌟 We are delighted to share that Hiya Connect earned a total of 13 badges in G2’s Summer 2024 reports, which includes High Performer rankings in six regional Grid Reports for the Americas, Europe, EMEA, and the UK. Recognition from G2 is based on real user reviews from our customers who are using Hiya Connect to increase their business performance with enterprise identity. Congrats to our entire team for their commitment to providing our customers with the best branding calling service in the industry - and thank you to our customers for your feedback and support on G2! Learn more: https://lnkd.in/gSeamqyH

Have you fallen victim to an #AI voice cloning or #deepfake scam? At Hiya, we're working to secure the voice channel and we want to hear from real victims of AI scams to learn how we can better protect our users. Send us a dm and reference this post with the following details: - Who was the voice cloning of? - Did you lose money? How much? - When did it occur? If you meet our criteria, we'll follow up to schedule a meeting to learn more about your experience and reimburse you $100 for your time.

We’ve successfully deployed our voice security solution, Hiya Protect, with phone carriers across the globe. In meeting with carriers large and small, we’ve noticed common themes — reasons that carriers invest in spam and fraud protection for their subscribers. Here is what we’ve identified as the top 4 reasons carriers want voice security: https://lnkd.in/gCgJr4K2

Each month we feature a different Hiya employee in our blog series Voices of Hiya. This month we hear from our Vice President of People Samantha Rist. Learn more about Samantha, how she came to work at Hiya, and what she does when she's not working to grow and develop our team. https://lnkd.in/gsk38C4j

If you received a call from your utility company informing you that your electricity would be shut off within the hour due to lack of payment, it sure would get your attention, wouldn’t it? Utility scams are a popular tactic where scammers impersonate utility companies to get unsuspecting consumers to pay. Read June's scam of the month to see how these utility and disconnect scams work and what Hiya users are reporting about them. https://lnkd.in/gfdJw24N

Attending The Canadian Telecom Summit this week? Don't miss James Lau's session this afternoon. James will discuss the impact of #AI across the voice channel for better and for worse. From AI-fueled fraud and spam campaigns, to AI-powered scam fighting solutions, you'll learn the latest insights on AI in the #voice channel - and how it can be a powerful tool for protecting consumers and enhancing user experiences. Add the session to your calendar: https://lnkd.in/gFr_9-Ne

We're thrilled to be working with Virgin Media O2 to bring trust across the voice channel to their millions of subscribers. Congrats on the launch of Brand ID!

What's the cost of spam and fraud calls? Hiya's 2024 State of the Call report uncovered the average costs to consumers: 🇺🇸 $865 🇨🇦 $1,342 🇩🇪 $4,649 🇬🇧 $798 🇫🇷 $3,596 🇪🇸 $1,531 Learn more about the costs of phone spam and fraud: https://lnkd.in/g2hfYSBH