HFS Research

Our new report developed in collaboration with Genpact makes it clear—business leaders need to grasp the big picture benefits of GenAI, and they need to do it fast. We surveyed 550 senior executives, representing organizations with revenues exceeding $1 billion, across 12 countries and eight industries. Read the full report of our findings, including: - The anticipated timeline to realize the bulk of GenAI benefits - The four maturity levels of GenAI implementation - How leaders are funding their GenAI investments ...and much more! Access the report here: https://lnkd.in/e8PSQk-G Phil Fersht | Saurabh Gupta | Elena Christopher | David Cushman | Dana Daher | Emma Melando | Sia Rostami Ravari Sreekanth Menon | Sumit Kumar Dhar | Meg Van Winkle | Sandra Higgison | Gio Moreano | Rob Gibson | Lee Green | Caitlin Evans | Susan Martenson | Sanjeev Vohra

We recently teamed up with Publicis Sapient to host an industry roundtable in New York. Leaders from prominent organizations such as Chubb, New York Life, U.S. Bank, Wells Fargo, BNY Mellon, JPMorgan, and Deutsche Bank joined us to explore how to achieve sustained value with GenAI in the BFSI sector. Our discussions revealed that to fully harness GenAI's potential, companies must address five pivotal debts: technology, culture, skills, process, and data. As highlighted in our latest research, these debts are critical pathways to fast-tracking GenAI adoption and driving innovation. Exciting times ahead as we navigate these challenges together! Discover more in our detailed report: https://lnkd.in/gAVfPiMx Elena Christopher, David Cushman, Phil Fersht, Saurabh Gupta, Tony Filippone, Debleena Paul, Sheldon Monteiro, Sam Duncan #BFSI #GenAI #Innovation #Leadership #TechnologyTransformation

GenAI or Die?

🆕 📺 Only one-third of organizations have fully achieved their cloud-native transformation priorities. How can we help organizations finally capture business value from their transformation journeys? How can industry cloud support enterprises in this endeavor, especially in the financial services sector? To find out, watch the latest episode of HFS Unfiltered Stories—a video series featuring candid conversations with leading experts and innovators, offering unvarnished insights and real-world experiences. Join Thomas Reuner, Executive Research Leader and Head of EMEA at HFS Research, as he engages with Advait (Addy) Dubhashi, WW Partner Practice Lead for Financial Services at Amazon Web Services (AWS), and Piyush Saxena, SVP of Cloud Business & Offering Management at HCLTech. Explore insights into: • Demystifying industry cloud: Skepticism and marketing drama • Financial services and industry cloud adoption • Customer outcomes and lessons learned in industry cloud • Compliance and customer experience in industry cloud solutions ➡ Don't miss out this insightful discussion – https://lnkd.in/gEeGN6s7   Thomas Reuner | Phil Fersht | Saurabh Gupta | Elena Christopher | Emma Melando | Sia Rostami Ravari | Aditi AK | HFS Research Piyush Saxena | Siki Giunta | Prabhakar Appana | Mani Nagasundaram | Srinivasan Seshadri | HCLTech Advait (Addy) Dubhashi | AWS Partners #IndustryCloud #GenAI #FinancialServices #CloudAdoption #CustomerOutcomes #CustomerExperience

Disruptors don’t wait for inspiration.Disruptors do rely on HFS. Tick-tock baby. At HFS, we help our clients be the leaders instead of the followers, the industry disruptors instead of their victims. Come see why. https://lnkd.in/eXQb-h67 Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Aubrey H. | Sia Rostami Ravari | Robert Brennan Hart | Thomas Reuner | David Cushman | Rohan Kulkarni | Rohan Kulkarni | Joel M. | Melissa O'Brien | Neeraj Satpall

Breaking News: Historically “Stuck-In-The-Past” Industry Considers Joining 21st Century. Just kidding. But seriously. Banks have been hamstrung by old, inflexible tech for decades. Banking leaders want a lean technology stack that can change quickly and cost-effectively without major disruptions to business. Service providers can help achieve that goal, but which service providers are leading the pack? Our latest Horizons report evaluates the the capabilities of 18 service provides across the HFS core banking modernization value chain based on a range of dimensions to understand the why, what, how, and so what of their service offerings: https://lnkd.in/gU2jbrsS Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Robert Brennan Hart | Thomas Reuner | David Cushman | Rohan Kulkarni | Joel M. | Melissa O'Brien | Divya Iyer

🆕 📺 Don't miss out on the newest episode of HFS Unfiltered Stories—a candid, raw conversation with authentic perspectives—where we talk with Sanjay Reddy, SVP and Global Head - Retail and CPG Industry at Sutherland, about the current state of the retail industry and Sutherland’s role in helping its clients fulfill their digital and business aspirations. Gain deeper insights into the following topics: ✅ Navigating the digital dichotomy in retail: The retail industry faces a digital dichotomy with changing consumer expectations and rising input costs, necessitating innovation despite limited budgets. ✅ Sutherland’s approach to digital transformation: Sutherland’s approach to digital transformation includes proprietary products and solutions, outcome-based pricing models, and a focus on data simplification, harmonization, and management. ✅ Expanding the partner ecosystem and purpose-driven commercial model: Sutherland's expansion of its partner ecosystem and purpose-driven customer-based commercial model are key areas of progress, alongside leveraging disruptive technologies to help clients achieve their goals. ➡ Don't miss out this insightful discussion – https://lnkd.in/gyXrkF3T   Ashish Chaturvedi | Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Sia Rostami Ravari | Melissa O'Brien | Aditi AK | HFS Research   Sanjay Reddy | Edward Kowalski | Hyndavi Eswarapu | Sutherland   #RetailIndustry #CPGfirms #DigitalTransformation #DataStrategy #PartnerEcosystem #DisruptiveTechnologies #CustomerExperience 

🆕 📹 Tune into the latest episode of HFS Unfiltered Stories—a thought-provoking video series that delves into the most pressing issues and trends in the industry today—featuring a dynamic discussion on the industry cloud and the challenge of capturing business value from cloud investments. Join Thomas Reuner, Executive Research Leader and Head of EMEA at HFS Research, along with Advait (Addy) Dubhashi, WW Partner Practice Lead for Financial Services at Amazon Web Services (AWS), and Piyush Saxena, SVP of Cloud Business & Offering Management at HCLTech, as they share valuable insights. Key topics include: ➡ Industry adoption, cloud development kits, customer outcomes, and lessons learned from early deployments in the financial services sector. ➡ The importance of awareness, compliance, and customer experience in the context of industry cloud solutions. 📹 Don't miss out this insightful discussion –  https://lnkd.in/gEeGN6s7 Thomas Reuner | Phil Fersht | Saurabh Gupta | Elena Christopher | Emma Melando | Sia Rostami Ravari | Aditi AK | HFS Research Piyush Saxena | Siki Giunta | Prabhakar Appana | Mani Nagasundaram | Srinivasan Seshadri | HCLTech Advait (Addy) Dubhashi | AWS Partners #IndustryCloud #GenAI #FinancialServices #CloudAdoption #CustomerOutcomes #CustomerExperience

Disruptors don’t wait for permission.Disruptors do rely on HFS. Still waiting for someone to give you the A-okay? At HFS, we help our clients be the leaders instead of the followers, the industry disruptors instead of their victims. Come see why. https://lnkd.in/eXQb-h67 Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Aubrey H. | Sia Rostami Ravari | Robert Brennan Hart | Thomas Reuner | David Cushman | Rohan Kulkarni| Joel Makower | Melissa O'Brien | Neeraj Satpall

HFS Research is hosting an exclusive event in Cambridge, UK—“The Great Enterprise Reinvention”—on September 25-26, 2024. This will be a game-changing event that will redefine enterprise strategies. Stay tuned for more updates! To learn more, visit: https://lnkd.in/gW9-q6nB Phil Fersht │ Saurabh Gupta │ Elena Christopher │ Tony Filippone │ Sia Rostami Ravari │ Robert Brennan Hart │ Thomas Reuner │ David Cushman │ Rohan Kulkarni │ Joel M. │ Melissa O'Brien #EnterpriseReinvention #HFSResearch #CambridgeEvent #BusinessTransformation #DigitalDisruption #IndustryInnovation