Flycast Partners

💡 Looking to revolutionize your IT and Customer Experience strategies with AI? 🥘 Join Freshworks and Flycast Partners for an exclusive dinner at Linger in Denver! Connect with industry leaders as we explore the future of #AI in IT and Customer Experience, with a spotlight on #Freshworks and #FreddyAI. Secure your spot now: https://lnkd.in/eHjfMkSD #Innovation #AITechnology #CustomerExperience

🌟 Exciting News! 🌟We are thrilled to welcome Mark Medlin to the Flycast Partners team as our new Consultant! 🎉 Mark brings over 20 years of exceptional experience in customer support and operations leadership. Known for his results-driven approach, he has a proven track record of optimizing processes, enhancing customer experiences, and consistently achieving key performance indicators. His expertise includes: ✨ Implementing and administering Zendesk ✨ Leading cross-functional projects ✨ Fostering collaborative problem-solving ✨ Aligning team objectives with organizational goals ✨ Driving continuous improvement initiatives We are confident that Mark's skills and dedication will be invaluable in exceeding our expectations and contributing to our success. Join us in giving Mark a warm welcome! 👏

🚀 How to Set Up Non-IT and Preventative Maintenance Tasks with Freshservice! Check out our Freshworks Freshservice Tips and Tricks series! 🌟 🔧 Key Benefits: 🔹Create and schedule tasks for individual assets or groups 🔹Set automatic reminders for daily, weekly, monthly, or annual tasks 🔹Assign tasks to technicians or teams with ease 🔹Improve communication between maintenance staff and occupants 🔹Stay compliant with regulations effortlessly Transform your maintenance process + keep everything running smoothly! 💼✨ Watch now and streamline your workflow! 👉https://lnkd.in/etNDkQGc #Freshworks #Freshservice #MaintenanceTips #PreventativeMaintenance #TechTips #BusinessEfficiency

We are thrilled to announce that our team at Flycast Partners is growing! It is with great pleasure that we welcome Race Vanderdecken to our dynamic group. 🎉👏   Race brings over 25 years of invaluable experience in software development, systems analysis, and software architecture. His extensive background and expertise will undoubtedly enhance our capabilities and drive innovation within our projects.    Join us in celebrating this exciting milestone and welcoming Race to the team! 😎

Frustrated Agents? Unhappy Customers? Freshdesk is Your Solution! Customer service teams are the backbone of any business, but managing multiple channels and keeping agents motivated can be a struggle. Here's how Freshdesk can transform your customer experience: https://lnkd.in/eSvrfV2V Our Professional Services team has the expert resources to ensure Freshdesk is more than just a helpdesk, but an investment in customer satisfaction and agent success. https://lnkd.in/eKGMRuNy #Freshdesk #CustomerService #AgentProductivity #CustomerHappiness

As we celebrate Independence Day, let's also celebrate the freedom to innovate and transform with effective IT Service Management. Here's to leveraging technology for a brighter, more efficient future. Enjoy the fireworks and the festivities! 🎆

🛠️ Efficient ITSM for Manufacturing is here! 🏭 Discover how the latest technologies unify IT across enterprises, delivering seamless user experiences and eliminating multiple tools. Join Freshworks' webinar to see how Freshservice tackles operational inefficiencies with innovative features for anytime, anywhere IT support across multiple channels. Impact your organization with: 🔹 Automation where it counts 🔹Accurate asset visibility 🔹Faster IT support and consistent services Say goodbye to spreadsheets and hello to streamlined operations! Register here: https://lnkd.in/eEtKDZKz #ITSM #Manufacturing #Efficiency #Freshservice #Webinar

Is legacy IT holding your manufacturing back? 👀 Join industry leaders Rick Hassman, CEO of Lean Tech Advisors, and Freshworks' Kenneth ("kengon") Gonzalez and Payal Patel to learn how to supercharge your manufacturing operations. Register now: bit.ly/3VF9eU9

We are proud to be Freshworks' premier partner for Freshservice ITSM solutions. Whether it's new implementations, custom enhancements, expert consultation, or remote administration, we've got you covered! Unlock the full potential of Freshservice with Flycast Partners—your go-to for seamless ITSM integrations and top-notch service. 🔹 New Implementations 🔹 Custom Enhancements 🔹 Expert Consultation 🔹 Remote Administration Learn more about our Freshservice Professional Services here: https://lnkd.in/ec2shqPE #Freshservice #ITSM #FlycastPartners #TechSolutions #ITSupport #Innovation

Ready to Level Up Your ITSM Skills? 👩💻 Join our 3-day ITSM Essentials course to master key concepts and processes. Gain practical insights, tackle real-life scenarios, and create your own action plan. Learn from the best with content based on 20+ frameworks and global standards. Don’t miss out! Register here: https://lnkd.in/eSFyd8D8 #ITSM #Training #TechSkills