Chargebee

Announcing our new podcast series: Second Acts! 🎙️ 🤔 Is scale inevitable once SaaS companies cross a certain revenue threshold? 🤔 Do the puzzle pieces of scaling all fall into place once you’ve repeatedly figured out the first set? 🤔 Are scale-up playbooks simply waiting to be adopted? A short answer to all these questions, as you’d expect, is a no. To venture a longer answer, scaling a SaaS business often takes a lot more. And as the past couple of years have reaffirmed, it’s far from inevitable. From what we’ve learned serving fast growing customers, scaling depends a whole lot on stacking new foundational engines of growth. At the right time, with the right people and systems, while deploying the right mindset shifts. This is why we’re incredibly excited to announce the launch of our new podcast series, Second Acts, that spotlights this singular phase of SaaS growth and captures many notable journeys. Hosted by our co-founder and CEO, Krish Subramanian, here are just a few of the wide-ranging subjects we cover with veteran founders/CXOs: 💡 Figuring out when an act two is due 💡 Approaching this leap in the context of horizontal/vertical SaaS 💡 Arriving at the next product lines to expand into 💡 Finding fitting new monetization models 💡 Recruiting and hiring your senior leadership 💡 Staying sane as you pursue all of it at once 💡 And so much more! We hope you’ll tune in! Watch the trailer using the links below, and be sure to subscribe wherever you listen to podcasts so you never miss an episode. ✅ #SecondActsPodcast #SaaS #GrowthJourneys

Understanding the true impact of customer retention on your bottom line is crucial. Chargebee's Customer Retention ROI Calculator is a simple yet powerful tool that helps you quantify the financial benefits of retaining your customers 🔥 Find out how much you can grow by keeping the customers you already have! Try the calculator now and take a step towards sustained growth: https://chrge.be/3W74HKo #RetentionStrategies #CustomerRetention #ChargebeeRetention

Drowning in a sea of SaaS metrics but unsure which ones matter? Chargebee's Certified Expert in SaaS Analytics course teaches you how to cut through the noise, focus on what matters, and start driving data-driven growth. 📈 Learn key metrics for any business stage and get hands-on with subscription analytics tools. Enroll today for free: https://chrge.be/4cTzZeq #ChargebeeSubscriptionAcademy #SaaSAnalytics

What does it take to go from idea to success? For JOMO Club, the answer lies in building a community of loyal shoppers, promoting the 'Joy Of Missing Out', and a whole lot of entrepreneurial spirit. ✨ In the second episode of RetailX Events podcast series, Gemma Mills, CEO of Jomo Club, joins Chargebee's Hessel Mulder and InternetRetailing’s Katie Searles to share her lessons on cultivating a D2C membership around artisanal alcoholic drink alternatives. Tune in here: https://lnkd.in/g-V2kqzk #SubscriptionEconomy #Entrepreneurship #D2CSubscriptions #MembershipModels #RetailInnovation

Hit a roadblock in your global expansion? ⛔ Struggling with limited payment options, high transaction fees, or manual payment inefficiencies? This blog reveals how partnering with multiple payment gateways can be your solution. Discover how to overcome common payment challenges and fuel your worldwide growth. Read it now: https://okt.to/pSMjKA

The fireworks are exploding (and it's not just because the 4th of July is around the corner) 💥💥 We're thrilled to share that Chargebee is ranked #1 in powering subscription revenue growth in G2's Summer 2024 Report! This achievement is all thanks to our amazing customers and their invaluable feedback that inspires us to innovate and push the boundaries of subscription revenue management in action. 🫰 Looking for your subscription inspiration? 💭 Visit the link in the comments to see how leading global brands are leveraging Chargebee to grow revenue efficiently! #G2Summer2024 #CustomerSuccess #SubscriptionManagement #RevenueGrowth #ScaleWithChargebee

We know our user documentation homepage was due for a makeover... so, drumroll please 🥁 🥁 🥁 Behold, the stunning new face of Chargebee Docs! ✨ Featuring a fresh, intuitive, and user-centric design with seamless navigation, our revamped Docs homepage puts comprehensive resources for all Chargebee products right at your fingertips. Access your one-stop guide to Revenue Growth Management, powered by Chargebee — explore the new look: https://okt.to/uQPkJX

In a surprising move, Apple recently announced the end of its Apple Pay Later product, less than a year after entering the Buy Now Pay Later (BNPL) market. While this represents a retreat from traditional financial offerings, the exit provides Apple with an opportunity. Ash Lomberg, Chargebee's Vice President, GTM EMEA, shared with The Fintech Times that by using third-party BNPL providers and alternative payment methods, Apple can streamline payment processing and avoid the complexities of managing multiple gateways, allowing the tech giant to focus on what it does best. That’s the power of strategic partnerships – they enable you to allocate resources towards improving your product and services while leaving the complex financial operations to the experts! 🤝 For more insights from Ash and other FinTech leaders on Apple's exit from the BNPL space, check out the full article in the comments. #BNPL #SubscriptionManagement #Payments #Fintech #StrategicPartnerships

Planning to raise prices this year? You’re not alone! Keep reading for insights on how to do it right. ⬇️ The essential considerations: 1️⃣ Before raising prices, have a rock-solid rationale beyond timing or "costs went up”. Have you added tangible value for your customers, such as enhanced features, modules, or ROI? 2️⃣ Customers are watching the competition and so should you. Are your competitors raising prices? What makes your product special, and is that reflected in your pricing? 3️⃣ Data is your friend. Segment your customer base, analyze behavior patterns, and identify who may be more receptive to changes versus where you'll meet resistance. Use those insights to tailor your strategy. 4️⃣ Remain open to customer feedback and be prepared to adjust course based on market responses and customer needs. 5️⃣ Don't neglect your loyalists! Ideally, a well-founded price increase should strengthen existing relationships too. While price increases can be a powerful tool for driving revenue growth, they must be backed by a well-thought-out strategy to minimize the risk of churn and maximize customer satisfaction. Head to our blog (link in comments) to learn more. #PricingStrategies #CustomerRetention #CustomerExperience #RevenueGrowth

We usually think of churn as a bad thing, something to avoid at all costs…but what if we told you that churn could improve your bottom line and increase profitability? Guy Marion, Chargebee’s CMO (and resident retention expert!), shared with Total Retail how strategic churn can be a powerful tactic to optimize CLTV, drive NRR, and achieve positive cash flow. 📈 A core principle of this strategy is recognizing that not all customers are created equal. By focusing on retaining those who value your product, you can tailor your offerings to cater to the needs of your most loyal and high-value customers. Read the full article to see how Butternut Box | B Corp and Livestorm are embracing strategic churn to unlock new opportunities for growth, innovation and market leadership: https://lnkd.in/gZWEyAZx