Happy Channel Insider: Partner POV Thursday! 🤩 Meet Jesus Pena, EVP and CXO of UDT! In this episode, Jesus explains to host Katie Bavoso that the customer experience in the "last mile" of an engagement is what sets UDT apart from competitors - even larger organizations. Jesus details a success story in which he and UDT helped a long time customer keep maritime shipping operations afloat 🛳 ⚓ , and why customer success and customer experience are two different, but equally valuable priorities. Plus, learn what vendors are helping UDT thrive! 👀 📺 Watch or listen to the interview on Channel Insider below, or on our YouTube page here - https://lnkd.in/eyv9zGgB 👂 🎧 Or listen to the podcast on you preferred podcast listening platform. Check out our podcast directory to listen and learn where CI: PPOV is hosted - https://lnkd.in/eT38A6Ra
About us
Channel Insider provides the technology news and industry information that’s critical to helping IT solution providers, VARs, consultants, and other channel companies position and grow their businesses. Channel companies need the right mix of trends, analysis and business community in order to stay ahead of the IT technology curve and serve their customers effectively. If you're a solution provider and would like to be featured on the video and podcast series Channel Insider: Partner POV, you can email partnerpov@channelinsider.com
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Welcome to Part 2 of our Channel Insider: Partner POV episode featuring Aaron Brown of True Increase! ⬆ In this half of the interview, Aaron demonstrates how coaching can help individuals become high capacity leaders. In order to do this, host Katie Bavoso gets personal. She shares one of her biggest fears impacting her career journey and works with Aaron to begin overcoming that obstacle through his executive coaching methods. 👀 📺 Watch the full #video interview on Channel Insider below, or watch on our YouTube page here - https://lnkd.in/e4bTgMyp 👂🎧 Listen to the #podcast of this episode on your favorite listening platform. Check out our podcast directory to listen and find out where CI: PPOV is hosted here - https://lnkd.in/efF-EAqg #IT #ITchannel #Channelpartner #ExecutiveCoach #TrueIncrease #CareerJourney #FearOfFailure #ChannelInsider #PartnerPOV
Video: Overcoming The Fear Of Failure With True Increase | Channel Insider
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Happy Thursday! Welcome to an all new Channel Insider: Partner POV! 🗣 Meet Aaron Brown, Chief Transformation Officer of True Increase and Founder of Burgeon Software. You may recognize Aaron as a familiar face at industry events from his days as a channel executive. Now, he coaches executives! Aaron and his business partner Chris Williams help leaders reach their full potential. Are you feeling stuck and unable to take your business or team to the next level? That's exactly what Aaron helps leaders do. But, as Aaron learned himself, not all the signs manifest in your job - many can present themselves in your personal life. 👀 Watch the full interview below on Channel Insider to learn about the three pain points that could be holding you back in your career and life! 📺 You can also watch on our YouTube page here - https://lnkd.in/evBMUVqd 🎧 Or, listen to the podcast of this interview and find out what platforms it's hosted on through our podcast portal here - https://lnkd.in/e5ceuuQq #IT #TrueIncrease #BurgeonSoftware #ExecutiveCoach #HighCapacityLeaders #CareerGrowth #ChannelInsider #PartnerPOV #ITchannel
Video: The Three Pain Points Holding Back High Capacity Leaders | Channel Insider
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"When a worldwide outage halted flights, interrupted healthcare services, and caused chaos in the financial sector on Friday, IT technicians were on the front lines of handling the outpouring of concern, alarm, and even fear from business leaders and the general public alike." How were channel partners impacted by last week's #CrowdStrike driven #Microsoft outage? We asked them! “Of course, your first thought when you’re pulled out of bed at three in the morning is to assess what seems to be wrong, and as CrowdStrike issued the notice, we jumped into triage and restored their systems as soon as we could," - Carlos Marques, Director of Technology at Mainline Information Systems. While the recovery effort has wound down, channel providers all say this kind of event WILL happen again. Find out what YOU need to know and do to prepare for the next global outage. And, a massive, formal, warm welcome to our new, incredible Managing Editor of Channel Insider Victoria Durgin who launched into putting this piece together in the middle of her SECOND week on the job! And one more huge thank you to all the partners who weighed in on this piece, your expertise and transparency are invaluable. You're what makes the channel great! #ITchannel #ChannelPartners
MSPs Tackle Global Outage: Tips for Future Preparedness
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According to a recent report from Tech Research Asia, an overwhelming 70% of businesses across Australia and New Zealand are turning to partners for AI assistance. Enterprises are embracing AI on multiple fronts, including overcoming operational challenges, leveraging generative AI for content and marketing, and using AI-driven analytics to make smarter decisions. Discover the key areas where partners can reap the most benefits: https://lnkd.in/evccWH6P
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What does Chance Irvine, Vice President of IT at Transit Technologies, consider when meeting with a new IT channel provider? 🤔 "Number one is are they going to solve my problem, or are they pushing a solutions looking for a problem?" Learn what IT customers are looking for from channel solution and service providers straight from a customer himself. Parts 1 and 2 of the Channel Insider: Partner POV interview with Chance are live right now! Check out the comments for links 🔗 🔗 to the video and podcast! #MSP #MSPpartner #ManagedServices #IT #ITchannel #ChannelPartner #ChannelInsider #PartnerPOV #Tech
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Welcome to Part 2 Tuesday! Join host Katie Bavoso and guest Chance Irvine, Vice President of IT at Transit Technologies, for more customer business secrets in this latest episode of Channel Insider: Partner POV! 🤝 As a solution or service provider, entering into a new contract with a client business does not always depend on winning over the head of its internal IT department. Many times, it's the boss's final say - the C level exec who may know little to nothing about the complexity of their company's IT environment and network - that seals the deal. So, what do you, the MSP, reseller, or other provider, need to know about those conversations between client team members that happen behind closed doors? And, how can you prepare? 🤔 👀 Watch or listen to the full interview on Channel Insider below for everything you need to know from an IT decision maker who leverages channel partners! 📺 You Can also watch on YouTube here - https://lnkd.in/eft7HHra 🎧 Or listen to the podcast of this interview on your preferred platform! Check out our podcast directory to listen and find our where CI: PPOV is hosted - https://lnkd.in/e8qngmtb #IT #ITleader #MSP #VAR #ITReseller #ITconsultant #ITadvisor #ITchannel #TransitTechnologies #ITpartner #ChannelPartner #OutsourcedIT #ManagedServices #Video #Interview #Podcast
Video: What Client Leadership Needs To Know About Outsourced IT | Channel Insider
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Breaking news! 🚨 An update from cybersecurity provider CrowdStrike is causing global chaos, knocking devices running Microsoft Windows offline and forcing them into a recovery boot loop, preventing proper startup. CrowdStrike CEO George Kurtz says in a post, "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed." Are you affected by this issue?
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Happy Thursday and welcome to an all new episode of Channel Insider: Partner POV! 🎆 Meet Chance Irvine, Vice President of IT at Transit Technologies and seasoned customer of the IT channel! 🚗 Have you ever wished you had all the answers before walking into a pitch meeting with a potential client? 🤔 Well, we can't help you read minds, but Chance CAN help you pitch your managed services or solutions business more effectively to a customer's IT leader or CIO. In Part 1️⃣ of this interview, Chance tells host Katie Bavoso what IT needs he outsources, why he leverages channel partners, and exactly what he wants to see and hear from an MSP before they ever even start working together. Get out your notebooks, this master class in approaching clients is now in session! 🎓 👀 📺 Watch the full interview below on Channel Insider, or watch on our #YouTube page - https://lnkd.in/e3q-ttMF Listen to the #podcast of this episode on a major podcast listening platform. Check out our podcast directory to listen and learn where CI: PPOV is hosted - https://lnkd.in/e56Wmm_y #IT #ITchannel #ChannelPartner #Technology #CIO #ITleader #ChannelCustomers #Video #Interview #ChannelInsider #PartnerPOV
Video: How To Pitch Your MSP Business To Client IT Leaders | Channel Insider
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