In today’s dynamic business landscape, staying ahead requires innovation. The intelligent enterprise, powered by generative AI, is transforming operations, enhancing customer experiences, and driving growth. But what does it mean to be an intelligent enterprise? Generative AI revolutionizes business intelligence with predictive insights and automated processes, enhancing customer engagement and operational efficiency. It delivers personalized interactions, predicts trends, and optimizes workflows. Discover how WORKNEXT can support your journey to becoming an intelligent enterprise and achieving sustainable success. Read our latest blog to learn more: https://lnkd.in/gTH3eTnd #BusinessIntelligence #GenerativeAI #IntelligentEnterprise #DigitalTransformation #CustomerEngagement #OperationalEfficiency #Innovation #AI #BusinessGrowth #WORKNEXT
About us
BUSINESSNEXT is a universe of composable enterprise solutions with a focus on banks and financial services globally. Recognized as a Leader by leading industry analysts, it leverages technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment. BUSINESSNEXT platforms namely CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT are AI and ML-driven cloud-agnostic platforms dedicated to enabling digital transformations. It comprises an enriched portfolio of hyper SaaS modular solutions that are responsive, can readily plug & play, and have superlative integration capabilities with the eco-system. BUSINESSNEXT today powers 1 million+ users across 65,000 branches and call centers, managing 1 billion end customers worldwide. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina, and its international headquarters in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.
- Website
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https://businessnext.com/
External link for BUSINESSNEXT
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Noida, India
- Type
- Privately Held
- Specialties
- Customer Relationship Management, Business Intelligence, Scalable CRM solution, SaaS CRM solution for SMEs, Sales force Automation, Marketing Automation, Customer Service Management, Social CRM, Banking, Insurance, and Data Intelligence
Locations
Employees at BUSINESSNEXT
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Lorraine Warshaw
Strategic Guidance, Executive Coaching, Business Growth Consulting
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Rajendra Sureka
Head - Digital Learning
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Rajeev Bhatia
IT Professional | Program and Portfolio Management | Consulting
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Vincent Bezemer
President @ BusinessNext Americas - Father, Sales & GTM Leader, Interim Management, CRO Consultancy, Investor, Entrepreneur
Updates
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Many banks face CRM challenges that turn valuable tools into a $1M+ liability. Misaligned workflows, complex interfaces, and unreliable data can hinder performance and drive up costs. Your CRM system should be a strategic asset, not a costly burden. Our new whitepaper, "Boosting User Adoption to Deepen Customer Relationships," offers strategies to transform your CRM, streamline operations, and eliminate redundancies. Discover the key focus areas, including: • Identifying common barriers to CRM adoption in banking. • Best practices for fostering a culture of CRM advocacy within financial institutions. • Strategies for aligning CRM functionalities with existing workflows. • Leveraging advanced features to enhance user experience and drive adoption. A leading Indian bank showcased effective CRM user adoption by streamlining processes and eliminating over 25 redundant applications, resulting in a unified customer view and boosting CRM performance. Transform your CRM into a powerful engine for customer relationships. Download our whitepaper now. – https://lnkd.in/gvEWbwP6 #Banking #CRM #CustomerExperience #UserAdoption #FinancialServices #BankingInnovation #CRMStrategies #DigitalTransformation #CustomerEngagement #BusinessGrowth #BankingSolutions #TechInBanking #Whitepaper #FinancialInstitutions #CustomerSuccess #BankingEfficiency
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Retaining policyholders and nurturing customer relationships are more crucial than ever. Our latest blog, "Mastering Insurance Persistency Management: Your Ultimate Guide to Success," is your essential resource for transforming your approach to policy renewals. Discover the strategies and tools that can elevate your persistency management, leading to higher customer satisfaction, increased revenue, and stronger long-term relationships. From advanced behavioral profiling and seamless data management to AI-driven predictive models, this blog provides the insights you need to stay ahead. Read the full article now and unlock the secrets to mastering insurance persistency management now- https://lnkd.in/gagaie6r #InsuranceManagement #PolicyRenewal #CustomerRetention #InsuranceIndustry #PersistencyManagement #AIinInsurance #CustomerSatisfaction #InsuranceInnovation #DataManagement #InsurTech #BusinessGrowth #CustomerEngagement #PredictiveAnalytics #InsuranceSuccess #IndustryInsights
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Discover how cloud computing is revolutionizing the Middle East's digital landscape! From national transformation initiatives like Saudi Vision 2030 to the rise of edge computing and AI at scale, cloud technology is driving unprecedented innovation and competitiveness across the region. Learn about the unique drivers, emerging trends, and the future of cloud adoption in the Middle East. Dive into the full blog to explore how businesses are leveraging cloud computing to navigate the modern digital economy and stay ahead in a rapidly changing world. Read the full article now- https://lnkd.in/guM43w8T #CloudComputing #DigitalTransformation #MiddleEast #SaudiVision2030 #AI #EdgeComputing #Innovation #TechTrends #BusinessGrowth #FutureOfTech
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The global digital lending market is projected to hit a staggering $12.1 billion in the next few years, lending platforms are changing the way financial institutions operate. But with so much innovation, it can be hard to know where to focus. This article explores the top 10 trends that will reshape digital lending in 2024, giving you a roadmap to success. From AI-powered decision making to seamless omnichannel experiences, discover how these trends can transform your business and unlock a competitive edge. Read the full article now and discover how to thrive in the digital lending revolution! - https://lnkd.in/g7V4wMzR #digilending #lending #onlinelending #mobilelending #fintechlending #digitalsolutions #financialinclusion #loanprocessing #riskmanagement #customeronboarding #omnichannel #compliance #BUSINESSNEXT
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Generative AI is transforming how we approach customer service, sales, and operational efficiency in the BFSI industry. Which feature do you think will drive the most change? Vote and share your thoughts! #AIinBFSI #GenerativeAI #CustomerService #SalesAssistants #AIAssistants #PredictiveScoring #OperationalEfficiency #CustomerSatisfaction #DigitalTransformation #BFSIInnovation #FutureOfBanking #FinTech #AIPoweredSolutions #NextBestActions #CustomerExperience
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Ever wonder how top-performing businesses effortlessly attract, win, and keep their customers happy? The secret lies in mastering the art of CRM—specifically, Sales CRM and Service CRM. Our latest blog reveals 10 powerful insights into the distinct roles and incredible benefits of Sales CRM and Service CRM. Learn why modern CRM solutions like BUSINESSNEXT are revolutionizing how businesses manage customer relationships with AI, automation, and seamless omnichannel support. Read the full blog now and take your business to the next level: https://lnkd.in/gEyyCgqw #SalesCRM #ServiceCRM #CustomerExperience #BusinessGrowth #CRMInsights #BUSINESSNEXT #ModernCRM #CustomerSatisfaction #SalesExcellence #CustomerRetention #AI #Automation
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We are excited to announce that #BUSINESSNEXT has been recognized as the Most Preferred Workplace for 2024-25 by Marksmen Daily in association with India Today! The prestigious event, held on June 21, 2024, in New Delhi, has acknowledged our unwavering commitment to an inclusive culture and employee well-being. A massive thanks to Marksmen Daily and India Today for this incredible honor. Special congratulations to Lipika Mohanty for her outstanding leadership in creating a workplace of choice, where our employees can thrive and make a difference in the industry. We look forward to continuing our journey of excellence and innovation in the years to come. #MDPreferredWorkplace #MostPreferredWorkplace #BusinessExcellence #BUSINESSNEXT #Innovation #InclusiveCulture #EmployeeWellBeing
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We are delighted to host the leadership team of State Bank of India at the BUSINESSNEXT Noida Center. Exploring the evolving financial landscape with thought leaders in the banking industry and our esteemed client was both insightful and inspiring. Our discussions delved into industry trends, digital transformation, and the future of banking, fostering exciting new avenues for innovation and collaboration. This visit marks a significant step towards accelerating digital transformation in the Indian banking industry. #UpforTomorrow #SBIBank #BUSINESSNEXT #DigitalTransformation #FutureOfBanking #BankingInnovation #FinancialServices #Collaboration #IndustryTrends #TechInFinance #InnovateBanking