How to Unlock Your Samsung Galaxy Phone

Confirm your phone is compatible with the new network, then get a SIM card. To unlock the phone, ask your current carrier or buy an unlock code

What to Know

  • First, dial *#06# from the Phone app. Write down the number next to IMEI.
  • Next, ask your current carrier about unlocking your phone. Or buy an unlock code from UnlockRiver.
  • With the phone off, insert the new SIM, power the phone on, and then enter the unlock code.

This article explains three methods for unlocking your Samsung Galaxy phone so that you can switch phone carriers.

How to Get Your Samsung Galaxy IMEI Number

When you purchase a smartphone, the device is typically locked to the carrier's network. That means the phone can only work with the carrier you bought the phone from, even if it's compatible with another network. If you know how to unlock a Samsung phone, you can use it with your carrier of choice.

You'll need your device's IMEI number to get started. You can find this number in your device's settings, or you can do the following:

Information in this article applies to all Samsung Galaxy smartphones.

  1. Open your phone app to the keypad.

  2. Type *#06#. Your phone will immediately go to a screen with the IMEI and MEID numbers.

  3. Write down the whole IMEI number (even though you typically just need the first 15 digits), then tap OK to return to the phone keypad.

    The IMEI number is also called the serial number, sometimes listed as S/N on some Galaxy devices.

    Getting the IMEI number on a Samsung Galaxy phone

Unlock Your Samsung Galaxy Phone Through Your Carrier

To unlock your phone through your carrier, you typically must own the device (i.e., it's fully paid off). Some carriers even require a certain amount of time to pass after it's been paid for, and the device can't be blacklisted or recorded as a stolen device.

Contact your carrier or check their website to see if your phone qualifies. You should have your IMEI handy, and you may also be required to provide account passwords and other identification.

If your device is eligible, your carrier might be able to unlock your device for use with other SIM cards without you having to do anything. Alternatively, they may provide an unlock code that you will need to enter after inserting the new carrier's SIM card.

No matter which phone unlocking method you use, be sure to check with the new carrier you want to use to confirm that your phone will work on their network. Do this before you unlock the phone and before you buy the new SIM card.

Use a Third-Party Carrier Unlock Service

If your phone isn't eligible for unlocking by your carrier, there are websites that sell unlock codes. You must provide your device's information including the manufacturer, model, and IMEI number. In a day or two, you'll receive your unlock code over email. When you insert a SIM card from a different carrier, you'll be prompted to enter this unlock code.

There are endless options, so make sure the service you select has positive reviews and is legitimate. One of the top rated and most reliable is UnlockRiver. Services like this one will typically cost you anywhere from $50 to $150 per unlock code. You only have to unlock your phone once, but each device must be unlocked individually.

UnlockRiver's homepage

Once your Galaxy is considered an unlocked phone, you should be able to use SIM cards from any carrier in any country.

Unlock Your Samsung Galaxy at a Repair Shop

Another way to use a different phone carrier is to take your phone to a repair store. You typically must leave your device with the shop for a day or two, and it will run you about the same cost as using an online service. Most repair shops will just use an unlock website to generate a code to unlock your device, so it's not a recommended option if you're comfortable doing it yourself.

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