"With BeyondTrust, the typical response time from incident reporting to resolution has been reduced from approximately 6 hours to 15 minutes."
University of North Carolina, Charlotte
"The [BeyondTrust] solution has enabled Fiserv staff to increase access to remote presence by more than 300%, of which 27% is revenue generating, and improve overall customer satisfaction."
—Phil Demuth, VP, Head of Internal Systems
The Remote Support solution has saved time and increased productivity, which is essential in a sector as competitive as ours. The ability to support sites remotely, rather than having to go onsite, saves time and money, giving a great ROI.
CISO, Chronopost
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Any device or system anywhere is supported by BeyondTrust Remote Support, including Windows, Linux, macOS, Chrome OS, iOS, and Android devices. This also includes servers, workstations, network devices, and unattended systems, such as off-network devices, robots, machines, and any other devices.
You can find a complete features list, user guides, product release notes, and other technical documentation here.