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The Economist has 1 locations, listed below.

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Business ProfileThe Economist

Magazine Publishers

Contact Information

750 3rd Avenue, 5th Floor

New York, NY 10017-2723

Visit Website
(212) 541-0500

Customer Reviews

1/5

Average of 7 Customer Reviews

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Customer Complaints

28 complaints closed in last 3 years

14 complaints closed in last 12 months

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BBB Rating & Accreditation

F

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Business Details

Location of This Business
750 3rd Avenue, 5th Floor, New York, NY 10017-2723
BBB File Opened:
8/13/2002
Alternate Business Name
  • Journal of Commerce
Additional Contact Information

Phone Numbers

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Customer Complaints

28 Customer Complaints

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Most Recent Customer Complaint

04/19/2024

Complaint Type:
Billing Issues
Status:
Unanswered
I signed up for a free preview of the Economist for school. I had to add a cc to get the account. They charged me $16.72 on 2/1, $20.90 on 2/2, $20.90 on 2/3 and $20.90 on 2/4. I am on chat with them right now and they are stalling to avoid giving me my money back. They can't see the charges even though
Read 27 More Complaints

Customer Reviews

7 Customer Reviews

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Most Recent Customer Review

Matthew Z

04/08/2024

They are deceptive in their cancellation process. Like any company, when attempting to cancel through their website, they off you perks/special offers and ask multiple times if you are sure. Fair enough. After getting through that and confirming that I would like to cancel, it takes you to a landing page with phone numbers and an opportunity to chat. I thought I had canceled the subscription months ago, only to realize today that I have been continually charged for months. Extremely deceptive. I explained to the person via chat that I had canceled months ago and asked that they review my activity to see that I hadn't logged in in months, but of course they couldn't do that. I can't stand shady practices like that. I understand confirming multiple times and making offers before cancelling. Every company does that, but making it appear as if you have canceled is downright unethical.
Read 6 More Customer Reviews

Local BBB

BBB Serving Metropolitan New York

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