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I have a 2TB Seagate EHDD. I was working fine before. But for sometime it is not mounting in windows and linux. Windows hags up while i plug the HDD. I tried it with linux, and it shows some mounting problem as follows.

Error mounting /dev/sdb1 at /media/user/pErSoNaL dAtA: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdb1" "/media/user/pErSoNaL dAtA"' exited with non-zero exit status 13: ntfs_mst_post_read_fixup_warn: magic: 0x00000000 size: 1024
usa_ofs: 72 usa_count: 65535: Invalid argument Record 10 has no FILE magic (0x0) Failed to open inode FILE_UpCase: Input/output error Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.

As given in the error info, I tried plugging it in windows and running chkdsk /f. But HDD does not respond in windows. Then i tried nxtfsfix in linux. The result is as follows.

sudo ntfsfix /dev/sdb1

Mounting volume... ntfs_mst_post_read_fixup_warn: magic: 0x00000000 size: 1024 usa_ofs: 72 usa_count: 65535: Invalid argument Record 10 has no FILE magic (0x0) Failed to open inode FILE_UpCase: Input/output error FAILED Attempting to correct errors... Processing $MFT and $MFTMirr... Reading $MFT... OK Reading $MFTMirr... OK Comparing $MFTMirr to $MFT... OK Processing of $MFT and $MFTMirr completed successfully. ntfs_mst_post_read_fixup_warn: magic: 0x00000000 size: 1024 usa_ofs: 72 usa_count: 65535: Invalid argument Record 10 has no FILE magic (0x0) Failed to open inode FILE_UpCase: Input/output error

Below is the fdisk details.

Partition 3 does not start on physical sector boundary. Partition table entries are not in disk order.

Disk /dev/sdb: 1.8 TiB, 2000398933504 bytes, 3907029167 sectors Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 33553920 bytes Disklabel type: dos Disk identifier: 0x9be30dda

Device Boot Start End Sectors Size Id Type /dev/sdb1
2048 3907031039 3907028992 1.8T 7 HPFS/NTFS/exFAT

Please help me.

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Finally i found a way to solve it. I used the free backup utility called testdisk. It is available for both windows and linux. I used it to backup my data from the HDD. Then i used the partition manager to delete the complete partition. And at last created the new partition. Now it works fine.

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