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Questions tagged [oyster-card]

For questions about the Oyster card system used to pay fares on London's public transport services.

6 votes
1 answer
640 views

Did I top up someone else’s Oyster card?

So I was at a train station, I tapped my Oyster card but it was still showing the previous persons balance. I went to top up thinking it was mine, upon retapping my oyster it said that I initially ...
Maya Marya's user avatar
8 votes
1 answer
9k views

Can I see my TFL travel history when I've used contactless?

On a visit to London I used a contactless credit card to tap in and out of public transport. I know that can look up travel history online for Oyster cards, having done so in the past, but can it be ...
StrangerToKindness's user avatar
7 votes
0 answers
412 views

Collecting an Oyster card refund without tapping in [closed]

I've had a service delay refund approved for my Oyster card today, but I only have 2 days to tap in to collect it. Its a Friday and I'm not travelling for a few days, is there a way I can collect it ...
Blah blah's user avatar
17 votes
2 answers
17k views

What happens if the remaining balance on your Oyster card is insufficient for the route you took?

What happens if you use your Oyster card to get into the tube system and then, when you're trying to exit, find that you don't have enough funds on your card to cover the balance of the journey? I ...
neubert's user avatar
  • 11.3k
1 vote
1 answer
506 views

How to get from Watford to London and back to airport

I am traveling to London next March with my family (2 adults and 3 children ages 7, 8, 10). We are staying in Watford as we are going to Harry Potter studios. The following morning we are going from ...
Miriam's user avatar
  • 19
6 votes
0 answers
211 views

Do automatic refunds of Oyster Cards journey time fines count towards the limit of 3 fare refunds per month?

An upvoted answer on Do you need to take the most direct route with an Oyster Card? inspired me to ask this question. I do not live or work in the UK and don't have intention to use the Oyster Card ...
Nzall's user avatar
  • 5,422
24 votes
4 answers
5k views

Do you need to take the most direct route with an Oyster Card?

I understand when calculating the cost of a train journey using an Oyster Card, the rate is based on the assumption that you have taken the most efficient route. As a train enthusiast however, who is ...
TrainsAreCool's user avatar
14 votes
2 answers
5k views

Will my Oyster card work on Farringdon to Brighton Thameslink rail?

I am planning to travel from Farringdon to Brighton using National Rail operated by ThamesLink. Can I use my Oyster card for this journey or do I have to buy a separate ticket?
simplfuzz's user avatar
  • 417
5 votes
1 answer
636 views

Which train stations near the Oyster boundary have contactless validators on (train) platforms?

On lines that have a London terminus, which stations have contactless validators easily accessible? Because of how comparatively cheap contactless fares are, it can be advantageous when travelling ...
David's user avatar
  • 230
9 votes
1 answer
1k views

Refund Oyster Card online

I claimed to refund my Oyster card and got an email that says my Oyster card refund has been processed. Refund payment method: Web Accounts Credit BUT I think I never provide my credit information on ...
siena's user avatar
  • 91
9 votes
1 answer
724 views

Pay as you go Or Oyster card

I am planning to visit London for 2 days. I am arriving at Heathrow Airport and will be spending time around Thames (e.g. Big Ben, London Eye, Tower Bridge etc). I am not interested in going to any ...
Dexter's user avatar
  • 676
2 votes
1 answer
2k views

TfL says I must purchase a new Oyster card after failing to collect Auto top-up

I just checked my Oyster card online that I haven't used in a while and the 'Manage Auto top-up' page says: Your last Auto top-up request has not been collected. This may be due to a technical ...
Neo's user avatar
  • 137
5 votes
2 answers
5k views

When changing trains when should one use the standalone yellow validitors?

When using Oyster PAYG or contactless for a train journey it is sometimes required to touch out then touch in when changing trains. Sometimes it is obvious as there are ticket gates or no validators ...
Timothy Baldwin's user avatar
31 votes
1 answer
4k views

Using oyster card in buses

How are bus rides accounted for when using an Oyster card? London Underground stations have ticket barriers that scan the card on entry and exit, but using a bus the card is only scanned when boarding....
NicolasB's user avatar
  • 658
6 votes
1 answer
3k views

How to get Web Credit onto Oyster card

I have Web Credit in my account but the only option appears to be to redeem it to my bank. Can I transfer it to my Oyster card somehow?
John's user avatar
  • 61

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