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Questions tagged [denied-boarding]

Being denied boarding on a plane or another form of travel. For questions about why boarding is denied, and claiming compensation. Tag with the appropriate transport form and compensation if appropriate.

12 votes
4 answers
5k views

Was I wrongfully denied boarding for a flight where the airliner lands to a gate that doesn't directly connect to the international part the airport?

I'm a Turkish national. I currently reside in Germany and I have a type D visa as well as a residence card, both issued by Germany. I was in Oslo, and to go back to Turkiye I could only afford a ...
2 votes
1 answer
124 views

Regulatory Authority for denied boarding compensation for return leg of USA to Canada roundtrip flight

A USA Citizen was involuntarily denied boarding by Air Canada for the YYZ-EWR leg of a EWR-YYZ-EWR round-trip. In case regulatory authorities need to get involved to receive compensation, do I reach ...
25 votes
2 answers
4k views

Denied boarding on RyanAir intra-Schengen despite valid German Residency travel documents

I am a non-EU passport holder with a German Aufenthaltstitel (aufenthaltserlaubnis) residency card, which expired, and thus I was issued a (stamped, official, but not laminated / plastic) ...
3 votes
1 answer
2k views

Can I be denied to board a cruise at a US port if I have a misdemeanor?

I am going to Alaska and one of my stops is Canada. Can I be denied to board a cruise at a US port if I have a misdemeanor? I understand that I may not be able to get off the ship in Canada and that ...
1 vote
1 answer
333 views

Am I less likely to be denied boarding when not flying from my home country?

A while back a friend of mine (South American) traveled from the USA to the Schengen area without a return ticket. Back then, he was applying for Schengen residence (didn't have one yet and didn't ...
34 votes
1 answer
6k views

What action can I take against Turkish airlines for denying me boarding?

I request some clarification if this applies as 'incorrectly denied boarding' by Turkish Airlines despite having a valid Schengen visa The intended travel: I was supposed to travel from Mumbai-> ...
0 votes
0 answers
104 views

Entering Canada without APIS requirement [duplicate]

Lebanese citizen with a visitor visa to Canada, likely on the US no-fly list. What flights from Beirut to Canada that does not require APIS? Flights that avoid the continental United States?
7 votes
1 answer
401 views

Denied boarding to Mitiga, Libya

I recently was due to travel from London Heathrow airport to Mitiga, Libya, via Cairo. I had a valid tourist visa for Libya to cover the entire time of my stay and a return flight ticket. I was due to ...
12 votes
3 answers
4k views

Skiplagging consequences

Can one be denied boarding if the airline staff suspect that the person is skiplagging? Reasons for suspicion can be: Only cabin baggage. Long layover. Visa for the stopover country. Stopover ...
8 votes
1 answer
2k views

Boarding denied as the final itinerary did not include the Schengen visa issuing country

We got our Schengen visa from the Italian embassy. The bookings that were used in the submission for the visa had to be cancelled as they were provisional and since the visa took time (received just 2 ...
37 votes
5 answers
11k views

Canadian citizen likely on a US no-fly list. How do they avoid US airspace? What are flights from Canada that don't trigger APIS requirements?

There are two questions that I have already found on the site that attempt to answer certain parts of my question (Canadian citizen, on US no-fly list. What can I do in order to be allowed on flights ...
14 votes
1 answer
881 views

Requesting a copy of the US Secure Flight Overflight Table

I am currently facing a challenge with a client who is experiencing difficulties while attempting to fly out of Canada. I posted about it a few months ago here - Canadian citizen likely on a US no-fly ...
4 votes
0 answers
283 views

Denied check-in on a code-shared flight of IsrAir and SmartWings: where to complain?

I am traveling with a Kiwi.com-booked trip from CDG->PRG->TLV (and then back). The first segment was run by Czech Airlines and went fine, the second segment was provided by Israir (but operated ...
2 votes
1 answer
781 views

Compensation for denied boarding due to transit rules

Theoretical situation: I have a flight with a connection in a country for which I don't have a visa, but the rules allow transit without a visa. However, sometimes it happens that the boarding staff ...
7 votes
2 answers
3k views

Traveling from BRU-AUH-DEL-KTM with only hand luggage: denied boarding in BRU due to lack of Indian Transit Visa

On 11-9-23 in Brussels, Belgium (BRU), Etihad denied our boarding for flight EY58 to Abu Dhabi, UAE (AUH) (with only hand luggage), which connected to EY218 to Delhi, India (DEL) T3. From T3, we would ...
4 votes
0 answers
661 views

Denied Boarding

On the 21st of November I had a connecting flight on Turkish Airlines from Lahore (Pakistan) to Santo Domingo (Dominican Republic) via Istanbul amd Panama City. In Istanbul, when the Panama City ...
4 votes
1 answer
586 views

Can airlines claim back denied boarding compensation+expenses from handling agents?

I've been denied boarding on 8 flights to the UK, due to most handling companies across Europe being misinformed about a specific detail of UK carrier regulations. easyJet and Jet2 have confirmed they ...
4 votes
2 answers
2k views

Is it my fault or travel agency to sell me ticket that requires me to get a visa during my transit

My flight was supposed to be from Ho Chi Minh city (Vietnam) to Toronto, transiting In Dublin Doha. Upon buying the ticket I googled if I need a transit visa and the answer was NO for my nationality. ...
13 votes
2 answers
3k views

Flight compensation for denied boarding (due to overbooking) which resulted in a one-day delay

I would like some help/advice for the situation I am in. Back in February I was on vacation in the Dominican Republic. I live in Germany and my flight connections were Berlin-Frankfurt-Punta Cana. The ...
6 votes
4 answers
2k views

US citizen travelling with non-US citizen child who was denied boarding by KLM for our travel to USA

I am a US citizen residing in Berlin with my wife and child, who are both German citizens. We have traveled to the US before and have had zero issue with boarding and entry to the US. This time my ...
11 votes
5 answers
2k views

Refused to fly back to one's own country without vaccine or negative COVID test [closed]

I have been to a Schengen country in 2nd semester 2022. It required me no COVID test or vaccine to enter it. On my way back to my home country, when checking-in, I was requested by the airline agent ...
2 votes
1 answer
398 views

Can I change my visa status from accompanied to unaccompanied

I am a student in another country while my family stays in Nigeria. We all planned a vacation to London. My siblings and mum got their passports out first and they left. I got mine later and I have ...
3 votes
9 answers
5k views

List of all reasons why somebody can be denied boarding

While flying internationally throughout the years, I've been denied boarding multiple times for multiple reasons such that I now feel that every time I fly, I am entering a lottery. Can someone ...
1 vote
0 answers
110 views

How to determine boarding requirements for international flights? [duplicate]

I recently took a Qatar Airways flight from Vienna to Ho Chi Minh City (layover in Doha). When attempting to board the flight with a boarding pass from online check in, I was informed that I may not ...
12 votes
1 answer
4k views

Can an Airline board you at departure but refuse boarding for a connecting flight with the same airline and on the same ticket?

Situation: My life partner is a South Africa citizen. We were booked to travel to Switzerland from South Africa with Emirates airlines on the 9th October 2020. According to the travel agents, VFS ...
10 votes
1 answer
2k views

Can you travel to the EU with an expiring US passport + EU identification card?

My wife is a dual citizen of the US and Hungary. She has a US passport that expires within 3 months and a Hungarian national ID card. Flight is today and there's no way she can get her US passport ...
1 vote
0 answers
2k views

Will I be allowed to board if my surname on my passport doesn't match with the ticket?

I have two first names (for eg: Jas Singh ) and no surname in my passport. In my ticket from Delhi to Vancouver, the last name is Singh and first name is Jas. Will I be allowed to board the flight due ...
7 votes
2 answers
1k views

Was I incorrectly denied boarding due to passport extensions?

I was supposed to be travelling to Norway from the UK for work this week from Stansted Airport by RyanAir, but was denied boarding at the gate. The reason given was that my passport, which has a ...
0 votes
1 answer
268 views

Banned from traveling to Romania for 6 months due to violating the 90-180 rule

I got stuck in Romania after my german visa expired and had to wait for my residence card to be issued, it was delivered to me from Germany to Romania. Now at passport control I was fined and 'banned' ...
16 votes
2 answers
11k views

Must airlines switch to "Last Call" before closing the gate?

This morning, in an Italian international airport, I was in line to board a Ryanair flight. Since the line wasn't moving (they were probably waiting for an empty bus), I went to the toilette where ...

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