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1 vote
1 answer
1k views

Denied check-in with a paid reservation, what can we do? [closed]

We made this reservation at booking dot com, with all money paid. At that day, we arrived at 8pm at the property, the property owner insisted that we arrived late and refused to check us in. ...
kostio's user avatar
  • 21
10 votes
1 answer
2k views

Missed hostel check-in by one day - charged full stay and not given lodging

A while back I booked a hostel in Madrid and accidentally got my travel dates mixed up - I ended up booking for 8 nights instead of 7 because when I booked the hostel I thought I was arriving one day ...
Pasteque's user avatar
  • 101
3 votes
2 answers
2k views

Hotel/hostel search engine that allows filtering by check-in time?

Typical scenario: I arrive by air very early and will be too tired to sightsee something in the city. I just want to go to sleep. How can I pick a hotel that allows early check-in (noon at least)? On ...
Suncatcher's user avatar
  • 1,946
0 votes
1 answer
4k views

Do I have to inform the hotel about my lateness for check in? [duplicate]

It's my first time to personally book a room, and I'm a little bit confused with the notion of "check in". Let's say I am supposed to arrive at the hotel on Aug. 15th @ 01:00 am (the room is fully ...
A.Loc's user avatar
  • 103