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Questions tagged [alitalia]

Former flag carrier of Italy, which ceased operations in 2021. Former member of the SkyTeam alliance.

2 votes
1 answer
2k views

Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
Bbb's user avatar
  • 21
1 vote
1 answer
642 views

How can I reach Alitalia customer service?

Due to this recent situation with the coronavirus I need to cancel my plane ticket which I bought over alitalia website and want to see my refund options. I'm having problems reaching their customer ...
copser's user avatar
  • 233
6 votes
1 answer
3k views

Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA ...
AliceInWonderland's user avatar
4 votes
0 answers
158 views

Alitalia changed flight made our travel impossible [closed]

Alitalia changed the second flight of my connection, making it impossible for me to travel between Ajaccio (AJA) and Rome (FCO). The new scheduled flight leaves a day before we even take our first ...
Antoine's user avatar
  • 41
4 votes
1 answer
104 views

Alitalia and baggages

For the first time after years of travelling I will fly with Alitalia. I booked it via Expedia, and now I can't find anywhere any information on baggage in my reservation. Neither on Expedia or ...
Val's user avatar
  • 3,578
1 vote
1 answer
163 views

International Flight with connection in the destination country. At which airport will I have to pass through customs?

I am an Italian citizien that spent the last 6 months abroad in Japan. I will be returning to Italy next week, and I have booked an Alitalia flight that goes from Tokyo(NRT) to Roma(FCO),I will then ...
Sogaki's user avatar
  • 13
7 votes
2 answers
704 views

What legal action can I take to get my refund related with wrong information about transit visa? [duplicate]

Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian ...
Anubhav Mukherjee's user avatar
1 vote
1 answer
265 views

Credit card used while booking

I have an Alitalia flight from Munich, Germany to Delhi, India and I booked it using an online agency. I did not use my credit card for the booking and paid using my friend's credit card. Do I still ...
Arpit Bajpai's user avatar
  • 2,191
1 vote
0 answers
23 views

Canada to India via Rome, Italy [duplicate]

I am landing in Canada on my immigrant visa and I will stay here for a couple of days. Then I will board flight to India which has a stop in Rome, Italy. Do I need any kind of visa for the stop in ...
jsmtslch's user avatar
  • 111
33 votes
7 answers
11k views

Alitalia changed my itinerary, leaving me with an impossibly short 45min connection time at FCO

I recently booked a flight from Munich to Delhi via Rome. The layover in Rome was around 2.5 hours when I booked the flight, which is good enough for a change, considering I have to go through ...
Arpit Bajpai's user avatar
  • 2,191
1 vote
1 answer
763 views

Refund amount for cancelled last-leg flight due to a strike: Alitalia

I booked a return ticket from Düsseldorf to Tokyo via Rome with Alitalia last month. Two days before my return trip from Tokyo I got an email saying the Rome-Düsseldorf flight was cancelled without ...
Emmie R.'s user avatar
3 votes
2 answers
708 views

Alitalia hand baggage allowance in practice

So I'm reading the hand baggage allowance for Alitalia here; https://www.alitalia.com/en_gb/fly-alitalia/baggage/hand-baggage.html It says YOU ARE ALLOWED ONE ITEM OF HAND BAGGAGE WEIGHING NO ...
Clumsy cat's user avatar
4 votes
1 answer
5k views

What does 1 piece baggage mean?

I booked my ticket from Alitalia. On the ticket it says 1 piece for baggage. Does this mean I have 1 checked baggage and 1 hand-baggage?
gökberk koçak's user avatar
0 votes
2 answers
428 views

Mid-long stopover need to check-in baggage again? (same company)

I'll be traveling this week from Málaga (Spain) to Tokyo, with Alitalia. There's an 8-hour stopover at Rome Fiumicino. Am I supposed to pick up my bags and check them in again at Fiumicino?
FabioG's user avatar
  • 125
2 votes
0 answers
341 views

Can I take legal action against a booking agency refusing to refund airport taxes? [closed]

My friend went to Tokyo earlier this year, booking through getaflight.co.uk However, due to an emergency, he wasn't able to use the second leg of his return trip - as such he is legally entitled to a ...
Crazydre's user avatar
  • 77.5k

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