I've just booked my trip at Aeroflot airlines via (Van Vic Vacations), I recieved a mail confirmation with the booking reference number. I've tried to use this number along my last name at checkmytrip.com, yet I always get the following error
We are unable to find this reservation number. Please check your entry and try again. Please note that not all reservations can be accessed via this service. (8104 - 1929)
I've found my ticket at the Aeroflot site to be with the status re-confirmed along the e-ticket number.
I would like to know what causes such an error? shall I contact Aeroflot?