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There's a flight from KUL to MEL at night that gets into MEL the following morning. It comes up (same time, same plane, same everything) in my searches twice, however - as Air Asia, and Air Asia X. However, the Air Asia one is $2 more than the Air Asia X.

The flight in question, when it flew a few hours ago

Is this just variation in pricing, or is there an actual difference in the tickets? It's on an A330, which implies it's Air Asia X, as according to their site:

What is the difference between AirAsia and AirAsiaX?

AirAsia

Operates flights that are inside 4 hours flight time. AirAsia utilises aircraft with single class cabin and seating configuration. AirAsia operates Airbus A320 which has a seating capacity of 180 passengers.

AirAsiaX

Operates flights that has more than 4 hours flying time, which is also termed as long haul flights. AirAsiaX utilises aircraft with single class cabin but with premium and economy class seating. AirAsiaX operates Airbus A330 which has a seating capacity of 377 passengers.

So I'm wondering if it's just a case of Air Asia trying to sell the same tickets, or if there's a difference in the service one would receive (meals etc)?

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  • Could it be that this is a multi-hop flight that takes more than four hours in total, but less than four on each hop, so it would technically qualify for either category? Commented Aug 7, 2015 at 13:31
  • @SimonRichter I'm guessing the leg going to MEL isn't less than 4 hours. At any rate, from a quick flightaware search, this appears to be a direct flight from KUL. Also, OP said that it's the same flight and equipment on both is listed as A330, so it's definitely operated by Air Asia X (probably either this flight or this flight.)
    – reirab
    Commented Aug 7, 2015 at 14:11
  • @SimonRichter direct flight, leaves 11ish pm. And yes, it's the second flight in reirab's comment. I'll add in to question.
    – Mark Mayo
    Commented Aug 7, 2015 at 16:35
  • Airasia and Airasia X are 2 different companies, and they are both listed in Malaysia exchange market. Airasia used to be the parent company of latter, but it owns 16% shares now.
    – Him
    Commented Aug 7, 2015 at 16:57
  • 1
    Definitely direct flight, I flew that leg a week ago today with AirAsia X. Decent flight actually, the nasi goreng is pretty tasty too.
    – El Yobo
    Commented Aug 8, 2015 at 3:07

1 Answer 1

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Same tickets. No difference in service. There is a difference in service between the budget and the flat bed class, but no difference otherwise.

As you point out, the A330 suggests AirAsia X and the fact that it's a flight over 4 hours also suggests that; so it's an AirAsia X flight, whatever they're saying it as.

Judging by the general quality of their website, I'd say it's a bug rather than anything clever like trying to sell more tickets.

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