I am beyond frustrated at this point. We even called SEPTA's support number, and the person outright lied and said that they have no information about which platform a train will arrive at. (This is a lie because there are signs at the platforms which give this information - if you're already at the station, that is.)
My mom wants to take SEPTA Regional Rail from Yardley to the airport. This involves changing trains in center city. My mom has trouble walking and cannot use escalators. Thus, the 15 minutes between the Yardley train's arrival and the airport train's departure is enough only if either the two trains arrive/depart from the same platform (or rather, from either side of the same platform level), or if both trains stop nearest the end where the elevators (NOT escalators) are.
I simply cannot seem to find any information about which tracks/platforms any given train will use. I've looked at TrainView - it's useless for scheduled trains, and doesn't seem to give useful information for already-in-motion trains, either. I've seen something called "Next To Arrive" mentioned, but I can't find an actual website for it.
Is there a way to find out which platform a train will use at a specific station? (Jefferson Station, in particular - both of the other center city options are problematic even without the accessibility concerns.)
(SEPTA = SouthEastern Pennsylvania Transit Authority, a.k.a. Philadelphia area.)