3

I have an ATI Mobility Radeon HD 3400 Series display adapter in my IBM Thinkpad T400 running Windows 7 32-bit. I've downloaded the newest Windows 7 drivers from ati.amd.com but the installation always fails with the error message:

"CATALYST Install Manager has stopped working"

Has anyone had any luck with this?

Improve this question

2 Answers 2

Reset to default
2

The fix is quite easy:

  • open a CMD-box with administrative privileges

  • go to your ATI drivers, probably in a location similar to this one:

    C:\ATI\SUPPORT\8-10_vista32_dd_ccc_wdm_emu_69564\
  • then go to the BIN (or BIN64 for Vista64) folder underneath

  • type this command:

    atisetup.exe -Install -Output screen

    alt text

If all goes well the drivers will then install successfully. Do not forget to reboot your machine after installation!

Improve this answer
4
  • I walked through your steps and rebooted and the display adapter was still showing an exclamation point in the device manager. I told it to update the driver and allowed it to do it automatically and this time it found and installed the ATI driver which I downloaded. After aanother reboot, it still shows an exclamation point in the device manager. In the properties window, it also states that the driver was loaded but that it can not start. Any other ideas?
    – Mark
    Commented Oct 2, 2009 at 13:31
  • I will have another look into it, as this should of worked
    – admintech
    Commented Oct 2, 2009 at 15:37
  • After uninstalling and removing the drivers files a second time, then reinstalling the ATI software as you stated, and rebooting at the end. It now seems to be installed correctly. Thanks for your help!
    – Mark
    Commented Oct 9, 2009 at 12:12
  • 2
    As an update to this question, there's now an updated driver listed on the ATI/AMD website: support.amd.com/us/gpudownload/Pages/index.aspx
    – Mark
    Commented Dec 1, 2009 at 20:49
0

I had the same problem but the CMD-box answer didn't work.

My problem was caused by the Visual C++ redistributables the Catalyst manager tries to install, this hotfix let me install the Catalyst manager correctly.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .