I have run into this problem with a Dell 9020 running Windows 7 and a Dell 7020 running Windows 10: but web searches indicate that the problem may be with the built-in Intel 4600 Graphics, as this is what my two systems have in common, and which people with other manufacturer's PCs have also encountered. The problem is that the Display Ports are apparently available to some users: but I and many other people can't get the Display ports to show up.
Both of my systems are completely up-to-date with all of Dell's supplied updates, including the BIOS, and with their graphics driver (which is supplied by Intel). I've used their update scanner / downloader / installer which says everything is up-to-date, and it hasn't helped.
One suggestion came from Dell, saying that "multiple devices" has to be enabled in the BIOS. The BIOS on these two systems don't have that setting.
Suggestions have been made that the monitor (or, in my case, a TV working through a Display Port to HDMI adapter) must be powered on when the system boots. I've tried it with the device active during boot and with it not active and only plugged in after boot, but neither works. The two Display Ports never show up in Device Manager, or in the Intel Control Panel, or in the Windows Display control panel. I think they should be there even if there is nothing plugged in.
I am using a short Display Port to HDMI cable / adapter. I tested this on a different system with a Radion Graphics card to a TV and it work, so I'm confident that it's not the cable.
As I mentioned, many people have reported the problem, but nobody in the Dell conference, or the Intel conference, or other sites I've found with web searches seems to have a solution. I'm hoping people here are more knowledgeable and have a solution, or at least some better suggestions on what to try.
so I'm confident that it's not the cable
Is the TV the only display you have tested? Do you have any display that has a DP-in? One possibility I can think of is, the DP on your Radeon card is actually a DP++, in which case you can use a passive DP->HDMI adapter, whereas the DP on your Dells' motherboard is "pure" DP, in which case you need an active DP->HDMI adapter.