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I have WD My Passport 4TB External Hard Drive. When I try to copy any file to WD HDD, it gives me error: "Cant read from the source file or disk". But I can copy any file in HDD to my laptop. Also it does not seem to be write protected:

enter image description here

I can copy paste from my other seagate hard drive and transcend pen drive to my laptop. So it seem to be an issue with WD hard drive and not the laptop.

I also tried running chkdsk against WD hard drive. It took forever, so I killed it. But here is the output:

PS C:\WINDOWS\system32> chkdsk D: /f
The type of the file system is NTFS.
Volume label is My Passport.

Stage 1: Examining basic file system structure ...
File record segment 4513C is unreadable.
File record segment 4513D is unreadable.
File record segment 4513E is unreadable.
File record segment 4513F is unreadable.
File record segment 45140 is unreadable.
File record segment 45141 is unreadable.
File record segment 45142 is unreadable.
File record segment 45143 is unreadable.
File record segment 45144 is unreadable.
File record segment 45145 is unreadable.
File record segment 45146 is unreadable.
File record segment 45147 is unreadable.
File record segment 45153 is unreadable.
File record segment 45158 is unreadable.
File record segment 45183 is unreadable.
File record segment 4519C is unreadable.
File record segment 4519D is unreadable.
File record segment 4524C is unreadable.
File record segment 4524D is unreadable.
File record segment 4524E is unreadable.
File record segment 4524F is unreadable.
Progress: 283316 of 287744 done; Stage: 98%; Total: 33%; ETA:   2:15:05

How can I fix this WD HDD?

PS: I am Windows 10.

Update

Here is the screenshot of the WD utility: enter image description here

I am not able to copy from Ubuntu to HDD:

enter image description here

Improve this question
9
  • Same problem on another machine? If so, the external drive has probably died.
    – anon
    Commented Jul 5, 2023 at 16:42
  • You may want to copy any data you need to keep from that WD Passport drive onto another drive while it is still letting you copy from it.
    – Andrew Morton
    Commented Jul 5, 2023 at 16:55
  • To test a drive, you need a utility such as WD Drive Utilities. Use the S.M.A.R.T. check to get some statistics which you could edit into your question so that people can see if the drive itself is definitely failing.
    – Andrew Morton
    Commented Jul 5, 2023 at 16:58
  • 1
    drive ist kaput.
    – Joep van Steen
    Commented Jul 5, 2023 at 18:32
  • 1
    @RajS The screenshot tells me that first, copy any data you want to keep from the drive. Then worry about how to find out how broken it is.
    – Andrew Morton
    Commented Jul 5, 2023 at 18:59

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