Intro
Hello.
Two days ago, I started trying to update my NVIDIA graphics card, on my Windows 11 laptop, but GeForce Experience kept failing to update it (it kept saying "installation failed". So, I downloaded the driver directly from NVIDIA, but when I ran the install file, it loaded for a very little bit and promptly just closed with no warning of anything. I then proceeded to uninstall everything related to NVIDIA on my PC. I used DDU and NVIDIA's cleanup tool. I then tried to reinstall GeForce Experience and it just said "An unknown error has occurred". I then tried to install the driver itself with the same problem of it quickly quitting. I did notice that when I ran either of the exe files, it would say "Publisher: Unknown".
Suspected Problem
I realized that the problem I was having was almost identical to the issue that I had when trying to install McAfee a few months ago. The solution involved my tech support agent installing a certificate to my trusted root certificates folder. Therefore, I am pretty sure I am missing some certificate. The issue might be larger than this, though.
What I Have Already Tried
I tried installing the driver and GeForce Experience in safe mode .
I tried disabling my antivirus .
I tried running the following commands and then restarting.
- sfc /scannow
- DISM /Online /Cleanup-Image /RestoreHealth
- chkdsk /f /r (no issues)
- DigiCert TLS ECC P384 Root G5
- DigiCert TLS RSA4096 Root G5
- DigiCert CS ECC P384 Root G5
I am not very good at using Event Viewer , but I saw nothing relevant under Application.
I am pretty sure that this is everything that I have tried, but if I remember something that I forgot, I'll add it here.
I would greatly appreciate any help. Thanks
