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I have a work desktop, a Dell Vostro, which initially worked fine except for long periods of freezing after being awoken from sleep.

I consulted and was told it was a hard disk issue. I received a used 2.5" hard disk which I replaced the problematic 3.5" hard drive with, formatted and installed Windows 10 20H2, which I then downgraded to 1909 via a clean install bearing sudden blackouts and starting over multiple times.

I then transferred the old files from the 3.5" hard disk by swapping the 2.5" hard disk and copying it to a shared folder.

Upon removing the 3.5" and reinserting the 2.5", the machine could no longer boot, just a black screen, no Dell logo is seen, nothing. The fans are running though.

I have tried swapping it on a number of computers, disk checks on other computers, repairing the drives and nothing has worked. The 3.5" also no longer works and similarly can't be booted from. I am at a loss here.

Edit: I formatted my 2.5" and want to install Windows on it but I am unable to boot from my bootable drive (black screen). I want to boot from the 3.5".

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    If there were multiple problems when installing on the new disk, then the problem is not with the disk. This computer may need professional repairs.
    – harrymc
    Commented Mar 28, 2023 at 19:06

1 Answer 1

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If the Dell logo doesn't even show that indicates there is definitely a Hardware issue since the BIOS itself isn't loading up. BIOS always starts up before a hard drive is mounted and before it checks if there was an OS on the hard drive. You should go to a repair shop since it might be a power, ram or any other issue.

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  • BIOS always starts up before a hard drive is mounted... Indeed. However, faulty HDDs, SSDs or even ODDs can and often prevents access to BIOS/UEFI settings and stop the normal boot process.
    – ChanganAuto
    Commented Apr 3, 2023 at 21:11
  • @ChanganAuto True, but my point still stands though "definitely a Hardware issue since the BIOS itself isn't loading up"
    – Saud Aljaffer
    Commented Apr 3, 2023 at 22:51

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