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My Trust Spotlight Webcam Pro works well enough for Zoom calls, but when I use it on MS Teams on Windows 10, the image simply shows as black, or the webcam returns a generic error. Why doesn't my Trust Spotlight Webcam Pro work on Microsoft Teams?

EDIT: After a few months the Webcam started working again with MS Teams - I don't know why!

Trust Spotlight Webcam Pro

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The image simply shows as black

This driver fix solves an issue where the webcam showed no image on Microsoft Teams.

  1. Download the file from the website

  2. Connect the webcam to a USB port

  3. Run the installer file in your computer (do not unplug your webcam or restart the computer until the installation has been completed)

  4. The webcam is ready for use

NOTE: do NOT use this update if the webcam is detected in Microsoft Teams. Only use this file if your webcam is NOT detected in Microsoft Teams.

Source: Trust.com - SpotLight Pro Webcam with LED lights

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