I've got an old HP H-JOSHUA-H61-uATX motherboard that is running just fine after a BIOS update to 8.20. But when I plug in my working H577FK1GD video card there's no POST. pcpartpicker says they are compatible (they don't have the joshua mb, so I chose the Asus H61M-C which has the same chipset).
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The motherboards' common chipset is not as relevant as think, if at all. Check required PCIe version for the graphics and other details. Another detail to keep in mind - and that should definitely have been mentioned in the question - is the old board is an HP part. So, it may and likely has HP firmware with whitelist or something similar.– ChanganAutoCommented Dec 1, 2022 at 16:06
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The article quoted in the answer definitely suggests HP "whitelisted" hardware. You may try again after disabling Secure Boot but it may be a waste a time. The point being, trying to reuse old hardware is commendable but parts from mainstream PC manufacturers is more often than not a bad idea due to artificial limitations.– ChanganAutoCommented Dec 1, 2022 at 18:49
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@ChanganAuto From my reading the video card is PCIE 2.1 and the board is PCIE 2.0. So it should work. I am against a wall here trying to make this system work as I'm donating it and the target users (teen brothers) don't have the money for a new build.– Michael KelsoCommented Dec 1, 2022 at 22:05
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Right. Hva e you tried the suggestion in the answer, disabling Secure Boot?– ChanganAutoCommented Dec 2, 2022 at 19:07
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@ChanganAuto yes. no bueno.– Michael KelsoCommented Dec 2, 2022 at 21:54
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1 Answer
Check secure boot
HP Desktop PCs: Computer Does not Start After Installing a Video Card
HP computers that come with Windows 10 and Windows 8 installed use an AMI BIOS version 8 that is compatible with UEFI (Unified Extensible Firmware Interface). This version of the BIOS includes and automatically enables Secure Boot, which can prevent your computer from starting after you install a video card other than the card that shipped with the computer.
If the card is not recognized, Windows does not use the card when it boots up, and you may experience problems starting the computer, or there might be no video output at all.
To resolve the issue, you can use a video card that Secure Boot recognizes, or you can disable Secure Boot and enable Legacy Boot in the BIOS. This document explains how to disable Secure Boot and enable Legacy Boot.
1. Remove Radeon HD 5770
Temporarily remove the add-on card that is preventing boot.
2. Disable Secure Boot & enable Legacy Boot
- Turn on computer and press F10 repeatedly, about once every second, until the Computer Setup opens; or
Turn on the computer and press Escape repeatedly, about once every second, until the Startup menu opens. Then press F10 to open Computer Setup.
- Use right arrow ► to choose Security menu, then down arrow ▼ to select Secure Boot Configuration, then Enter.
- Accept the warning by clicking F10
- Use the down arrow ▼ to select Secure Boot, then use the right arrow ► to modify the setting to Disable.
- Use the down arrow ▼ to select Legacy Support, then use the right arrow ► to modify the setting to Enable.
- Press F10 to accept the changes.
- Left arrow ◄ to select File menu, then down arrow ▼ to select Save Changes and Exit, then Enter to select Yes.
- The computer restarts and displays a message indicating the boot mode has changed.
- Type the four-digit code shown in the message, then Enter *
* No text field displays for the code. This is expected behavior. When you type the numbers, the code is logged even without a text field.
3. Install the new video card
Install the desired video card in the computer. Make sure the card is compatible with the computer and meets the specifications for your PC.
answered Dec 1, 2022 at 16:05
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Nice answer but this isn't the problem. Graphics not being properly recognized can indeed be Secure Boot related but in that case the issues is with DRIVERS and drivers alone (SB prevents loading unsigned drivers), it'll boot to the OS the same way albeit with lower resolution because it'll be using a generic VESA video mode. If/when there's no POST then the problem has nothing to do with what is being discussed in this answer- It is in all likelihood an actual compatibility issue (the board is an original HP part so...) Commented Dec 1, 2022 at 16:13
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@ChaganAuto your assertion contradicts the support article from HP. That being said an actual compatibility issue is of course a possible reason. Commented Dec 1, 2022 at 16:28
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No, my assertion complements rather than contradicts that 10 years old HP article. And I can go further and correct the dumb thing they say about enabling Legacy mode. We're almost in 2023 so no, definitely not. And if I wanted to nitpick I would also mention that their statement "use a video card that Secure Boot recognizes" is stupid AF. Secure Boot is all about policing bootloaders and drivers, it has absolutely nothing to do with hardware detection and initialization. Is it really an official HP post or some well-intentioned user at their forum? Commented Dec 1, 2022 at 18:04
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Swearing isn't helpful. The article support.hp.com/us-en/document/c03653200 appears to be provided by HP and not a helpful user. The age of the article is in line with the age of the chipset in question. You may however be right about the underlying issue, and may be right that HP posted a support article that is incorrect at many turns and has not ever corrected that error. Given this forum, and your own experience here, I would expect you to support your assertions with references, and conduct yourself appropriately. Commented Dec 1, 2022 at 18:31
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The part you didn't quote is very interesting. This pearl says it all (for those that can read between the lines): When your computer was manufactured, [the HP modified] UEFI created a list of keys that identify trusted hardware This is a "whitelist", no more no less in a not very honest or upfront manner. They tried to disguise what is their corporate decision behind technical jargon about the "new" thing (UEFI) making it look like a "feature" when it really is another subtle way to lockdown customers. Commented Dec 1, 2022 at 18:39