I'm looking at an Intel NUC, model NUC5i7RYH. It was working fine until yesterday, running Windows 10. After being left alone for the night - it has entered a state in which:
- nothing is sent to the display;
- the fan speed is high;
- the chassis is cold to the touch;
- pressing the power button does nothing, even a long press which usually forces power-off;
- the power led is lit stably, not blinking.
If I disconnect the power connector, wsit, re-insert it and press the power button, the NUC gets back into this non-responsive state. Switching the display cable from (DisplayPort M -> DisplayPort M), to (Mini-HDMI M -> HDMI M -> HDMI F -> DisplayPort M) has no effect (the relevant monitor has no HDMI input, only DP).
Why could this be happening, and what, if anything, can I do to get the NUC to boot again?
Note: I've tried disconnecting the SATA connector from the on-board SATA header, in case this has something to do with the SSD; this had no effect.
unplug the system, unplug the power supply from the mains, hold the power button for thirty seconds, wait about 5 minutes, plug the NUC back in, then plug in the power supply
" you'll drain the capacitors. Give that a try and let us know if it worked.