I am using a Minicomputer that natively runs Windows 10 and has multiple video outputs. I linked one input to a Roku TV. The other input is hooked to a monitor. The monitor is the main output and displays perfectly well, and the TV renders fine as well, but if I drag something, such as windows explorer or google chrome to the TV, to the point where it scales up to the higher resolution, it instantly crashes, and I get the disconnected HDMI message on the Roku. I have no access to the Settings or the command prompt and will likely be given access by the local administrator for a very short time. I would like to have some ideas on what to do to make it work. After further diagnosis, the application does not crash the application continues to run on the system, and the monitor disconnects.
I got some testing in when the administrator came by. It crashed at any resolution, but lowering the resolution from the native to 1080p caused it to flicker instead of immediately crashing, and then crash. Lowering the resolution to the lowest setting caused instant crashing. It has been advised I acquire another cable. Does anyone have any ideas why this might be occurring? Thank you.
This is not a duplicate of Dragging an application to the second monitor causes it to crash. Why?, as answers are not applicable to my situation. The playback program crashes in the linked question, but in my case, the hardware itself appears to be crashing.